The Manager of Environmental Services is responsible for managing and training the Department of Environmental Services for the facilities supporting Cook County Health & Hospitals System (CCH). Serves as a resource to staff ensuring consistent training practices are align with operational expectations. Conducts routine facility inspections to ensure total quality management in operations and creates a report to provide feedback to staff. Ensures compliance with infection prevention, safety, Occupational Health, and Safety Administration (OSHA), Joint Commission, and regulatory standards.
General Administrative Responsibilities
Collective Bargaining
Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals.
Participate in collective bargaining negotiations, caucus discussions and working meetings.
Discipline
Document, recommend and effectuate discipline at all levels
Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements.
Supervision
Direct and effectuate CCH management policies and practices.
Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements.
Management
Contribute to the management of CCH staff and CCH' systemic development and success
Discuss and develop CCH system policy and procedure
Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
Work with Labor Relations to discern past practice when necessary DocuSign Envelope ID: F6A63E4E-F362-4969-81FA-312FC377FCAC Standard Job Description Job Code: 6694 Grade: 23 Dept Initials: ________ 1.10.17 2
Typical Duties
Manages and leads the day-to-day operations of housekeeping and custodial services
Oversees the work of outside venders and contractors
Works to control the quality and timeliness of daily assignment and work orders; addresses any issues or concerns raised as a result of incompletion
Maintains and updates staffing schedules, including monitoring time-off requests
Interviews, hires, and trains new staff members
Conducts employee performance evaluations and takes disciplinary action as needed in accordance to CCH policy and procedures
Maintains, implements, and enforces sanitary, safety conditions, and training to adhere to auditing procedures and statutory regulations
Conducts safety training and works with staff to ensure proper safety techniques are enforced on a daily basis
Guides in-service training and staff enrichment; assists with formulating lesson plans, determining training methods, and developing training strategies
Ensures compliance with infection prevention, safety, Occupational Health and Safety Administration (OSHA), Joint Commission, and regulatory standards
Analyzes and prioritizes labor needs and allocates staff as projects dictate
Implements and maintains environmental services quality standards, policies, and procedures
Communicates to staff any changes or updates to workplace processes and maintenance schedules
Monitors inventory levels and submits supply orders for approval on a priority basis
Evaluates equipment maintenance log, schedules routine service to maintain proper functioning and remain in compliance with quality safety standards
Participates in budget discussions providing ideas to enhance operations
Conducts routine facility inspection of building maintenance, housekeeping, and custodial services
Maintains records, develops reports, and addresses any inefficiencies in departmental operations
Attends and participates in departmental meetings, as needed
Minimum Qualifications
High School Diploma with eight (8) years of full-time custodial, housekeeping, or sanitation work experience OR Bachelor's Degree with four (4) years of full-time custodial, housekeeping, or sanitation work experience ? Two (2) years of full-time management or supervisory work experience ? One (1) year of full-time building maintenance work experience ? Prior full-time work experience utilizing Occupational Health and Safety Administration (OSHA) guidelines in prevention of safety and health hazards (i.e. clean-up a chemical spill using proper gloves and/or mask, using proper lifting methods and support)
Preferred Qualifications
Certified Healthcare Environmental Services Professional (CHESP)
Completion of a Custodial Supervisor Training Course
Knowledge, Skills, Abilities and Other Characteristics
Knowledge of OSHA, Hazmat, and Health Department regulations, including, but not limited to, local and state regulations, infection control, and safety codes
Knowledge of safety policies, procedures, and external regulations to handle accidents and/or emergencies
Knowledge of building and grounds cleaning, maintenance, and safety
Practical knowledge of day-to-day cleaning in a long-term care facility or related healthcare facility
Excellent program development, management and leadership skills
Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
Demonstrate analytical and organizational, problem-solving, critical thinking and conflict management/resolution skills
Demonstrate good team building and communication ? Ability to train by presenting concepts and demonstrating tasks
Ability to prioritize, plan and organize projects and tasks
Ability to multi-task and meet deadlines in a fast paced and stressful environment
Ability to maintain a professional demeanor and composure when challenged
Ability to function autonomously and as a team member in a multidisciplinary team
Physical and Environmental Demands
This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.