Senior Vice President of IT Delivery at Crescent Bank & Trust, Inc in Carrollton, Texas

Job Description:

Senior Vice President of Software Delivery

About the Position:

The Senior Vice President of Software Delivery will be responsible for leading multiple agile software delivery teams, the enterprise architecture function, and contact center technology delivery. This role is pivotal in driving our cloud-first strategy and ensuring the delivery of high-quality, sustainable, and reliable enterprise software solutions that enhance our customer experience and operational efficiency.

In this senior leadership position, you will mentor agile delivery teams to cultivate an engineering culture of high performance and continuous improvement. You will oversee the enterprise architecture for the bank to align with our strategic goals, delivering scalable, resilient, and secure solutions. Managing the technology delivery for our digital, lending, servicing and contact center technology, you will play a crucial role in enhancing the customer journey and satisfaction. You will continue to transform our software delivery processes to be more agile, customer-centric, and quality-focused, collaborating with cross-functional teams to turn strategic vision into tangible execution plans. Your drive for innovation will leverage teams to deliver results that contribute to the bank's success, applying an engineering mindset to build sustainable and reliable enterprise software that stands the test of time.

What we are looking for:

The successful candidate is a transformational leader with a proven track record in financial services or another adjacent industry. You are a talent magnet, capable of mentoring, attracting and nurturing top-tier engineering professionals. With a customer-centric approach, you always prioritize the needs and experiences of our internal and external customers. You possess a cloud-first and agile mindset, focusing on delivering quality-centric solutions. Your demonstrated ability to leverage teams for results and turn strategy into execution is matched by your application of an engineering mindset to ensure the sustainability and reliability of software solutions.

We are looking for someone with extensive experience in software engineering and software delivery roles within the financial services sector, strong leadership skills, and experience in managing diverse teams. You should have in-depth knowledge of agile methodologies, enterprise architecture, cloud (AWS or Azure), software engineering, and excellent communication and interpersonal skills to engage with all levels of the organization. You should be a strategic thinker with a hands-on approach to problem-solving and decision-making.

Company Profile:

Crescent Bank began in 1991 as a small New Orleans based community bank. Today, Crescent Bank has a presence nationwide and is on a mission to leverage technology to provide auto lending and savings access to consumers who may not be served by other traditional banking products.

Crescent Bank prioritizes employee growth and advancement- both as employees and as individuals- through our core values and through the benefits we offer.

Our Core Values include: Be a Team Player, Continuously Improve, Do the Right Thing, Put the Customer First, & Take Ownership

We are proud to offer the following key benefits:

• Workplace flexibility for eligible positions


• All the insurance programs you’d expect- health, dental, vision, life, disability, + more


• Multiple types of paid time off


• Retirement program with company contribution


• Paid parental Leave


• Award-winning Wellness programs


• Tuition Reimbursement


• Payroll on Demand- access your pay when you need it most.

Additional Information:

• Bachelor’s Degree in Computer Science or related field desired


• CISA or CISSP certification preferred but not required.


• Experienced in banking and related regulations and implementing in an technology capacity.


• Understanding of ITIL service management processes such as incident, service desk, change, service continuity, as well as problem management desired


• Experience participating in Business Continuity and/or Cyber Incident response exercises a must.


• Critical Competencies: Develop a Top Performing Team, Align and Deliver, Vision and Strategy, and Analytical and Conceptual Thinking


• Critical Skills and Abilities: Technical Expertise, Team Building, Strategic Thinking, Excellent Communication Skills, Honesty/Integrity, Ability to establish effective professional relationships, Business Acumen

Equal Opportunity Employer/Veterans/Disabled