Sr. HR Operations Specialist at Illumina, Inc. in San Diego, California

Job Description:

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Position Summary:

Illumina is looking for a Senior Human Resources Operations Specialist to join our team! The Sr. HR Operations Specialist will coach, train, and assist hiring managers and vendor suppliers on standard operating procedures. The role will be responsible for managing our vendor management and applicant tracking systems. The Sr. HR Operations Specialist should provide outstanding customer service, be detailed oriented, and be able to build relationships with internal and external customers.

Responsibilities:

• Manages the requisition process of contingent workers in the Beeline vendor management system.


• Partners closely with Illumina hiring managers to get a full understanding of position requirements and effectively translates those requirements to preferred suppliers.


• Assists the hiring manager through the selection and onboarding process for contingent workers and continues to provide support for ongoing maintenance of contingent workers including time sheets, performance discussions with suppliers, and contingent worker requests.


• Maintains and updates all standard operating procedures for contingent workers, suppliers, and hiring managers.


• Manages supplier performance including candidate quality utilizing a quarterly score carding process, performance improvement plans, and supplier optimization.


• Creates supplier score cards, quarterly data and regular reporting requests through the VNDLY vendor management system.


• Responsible for managing the VNDLY vendor management system ticket management process including defects, enhancements, etc.


• Resolves escalated issues from contractors, managers and vendors.


• Stays current with laws and regulations concerning the contractor workforce.


• The role will also help develop and implement marketing materials (both print and digital & graphic and textual) to build brand awareness for both internal stakeholders and external vendors.


• Role will serve as a department lead and provide direction to other team members as necessary.


• Role will serve as primary trainer to other team members.

Requirements:

• Typically has at least 3 years' experience in the contingent workforce area or equivalent experience.


• Experience within a staffing agency, corporate recruiting environment, or managed service provider.


• Excellent communication skills, including speaking, writing, and presenting.


• Ability to accomplish multiple projects, work assignments and priorities with little supervision.


• Experience with applicant tracking systems and/or vendor management systems.


• Prefer prior experience with VNDLY and Certified Contingent Workforce Professional (CCWP).


• Strong change management, process management, and negotiation skills.


• Coach, train, and assist hiring managers and suppliers on standard operating procedures.


• Reporting and metrics-driven in order to analyze data and improve processes.


• Proficiency in using the latest versions of Microsoft Office including Outlook, Word, and PowerPoint.


• Demonstrated proficiency in UX/UI to increase user experience for internal and external stakeholders


• Excellent interpersonal skills.

Experience/Education:

• Typically requires a minimum of 3 years of related experience with a Bachelor's degree in Business Administration, Human Resources or a related field; or an advanced degree without experience; or equivalent work experience.

#LI-REMOTE

The estimated base salary range for the Sr. HR Operations Specialist role based in the United States of America is: $88,200 - $132,400. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

At Illumina, we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to diversity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants.