Knowledge Systems Specialist at Plateau Software Inc in Tampa, Florida

Job Description:

Plateau GRP is seeking a Knowledge Systems Specialist to provide support for the creation, testing, migration, documentation, maintenance, and daily operations of SOF Enterprise collaboration capabilities. The Contractor shall perform the following tasks.

• Implement, manage, and support Knowledge System Tools.
• Engage as the Subject Matter Expert on selected platforms to include, but not limited to: Microsoft SharePoint, Microsoft Office 365 and emerging collaboration tools as identified to successfully satisfy information requirements.
• Provide solutions by analyzing business needs and processes; recommending the best methodologies and tools (from approved platforms).
• Identify, log, and logically map organizational data flows and their respective information systems.
• Work closely with users and stakeholders to analyze and determine detailed business requirements, goals, and risks in order to formulate and define technical scope and objectives of projects as they relate to SharePoint solution opportunities. Provide extensive experience creating SharePoint out-of-the-box (OOTB) applications or collaborative tools to include lists, document and form libraries, discussion boards, surveys, calendars, ribbons, webparts, workflows, PowerApps, InfoPath, etc., and seamlessly integrate SharePoint with other Microsoft products coordinating across the organization to ensure enterprise solutions are utilized.
• Establish and enforce governance rules. Plan and implement monthly SharePoint Power User group meetings and convey information to the team. Compile monthly reports on usage and progress of site collection.
• Perform SharePoint Site Collection Administration to include managing permissions – restrict and revoke access as required. Create, leverage and manage content types, site columns, lookups and templates for re-use in sites. Determine and create scalable structure for top-level, directorate, division, and branch sites. Ensure uniform navigation throughout sites. Manage search scopes and create project / document dashboards.
• Maintain the SharePoint environment to include constantly revisiting and reviewing content to ensure business relevance. Customize and maintain landing page to encourage traffic and user adoption. Monitor site usage and follow up on dormancy on a regular basis. Monitor to ensure workflow and tasks are working correctly, perform ongoing research to determine SharePoint's current and future capabilities and liaise with the 6 / Communications regarding the migration of sites when necessary.
• Provide end-user support and encourage user adoption. Act as Tier 1 support for end-users and site designers. Train end-users on basic functionality. Direct users to training material and available resources. Collaborate with organizational trainers to audit knowledge systems training programs of instruction (POIs) in order to ensure efficacy of training and organizational needs.
• Perform general data administration to include: manually inputting data; creating, modifying, and deleting data (per Government policy parameters); researching and analyzing data; and scanning and uploading documents and data files.
• Define and test access privileges, control structures, and resources, using periodic audits to identify any security violations and vulnerabilities.
• Implement security improvements by assessing usage; evaluating trends; anticipating requirements.
• Recognize quality and security problems by identifying abnormalities, reporting violations. Provide accuracy checks for stored data.
• Continually work toward meeting information assurance policies and regulations according to DoD, NDSA, DISA, NIST and other IA-related military and Federal requirements
• Requires TS/SCI

Plateau does not accept unsolicited resumes from third-party recruiters without a signed third-party agreement. Any unsolicited third-party resumes forwarded by recruiters to Plateau or to any of our managers or employees will be considered public information, may be treated as a direct application from the person identified in the resume, and will not be eligible for placement fee payment to the agency.

EOE Statement:

Plateau is an equal opportunity/affirmative action employer; all qualified applicants will receive consideration for employment without regard to age, gender, gender identification, sex, sexual orientation, color, race, creed, national origin, religion, marital status, parental status, citizenship status, ancestry, physical or mental disability, genetic information, veteran status, military status, or any other classification protected by federal, state, or local laws.

Plateau is committed to providing access and reasonable accommodations for individuals with disabilities. If you require reasonable accommodation, please email the Plateau HR Department at hrteam@plateauinc.com

Plateau is a proud Equal Opportunity Employer! (M/F/Disability/Vets)

PI240181896