Senior Consultant - Business Consulting (ServiceNow IRM Architect) at Infosys Limited in Atlanta, Georgia

Job Description:

Position: Senior Consultant- IRM Architect (Service Now)

Infosys Consulting - What We Do
We are a leader in advisory services for many of the world's best-known names in Financial Services. We combine innovative and human centric approaches with the latest technological breakthroughs to help large organizations drive a complex change agenda. We do this through our highly talented, industry-focused consultants, who bring deep domain expertise to senior business leaders across all our engagements. Our customized programs address key challenges and opportunities most impacting the C-suite.
The success of our firm is delivered through our people. Leaders and consultants are drawn to our entrepreneurial culture which encourages individuals to disrupt and innovate, with no boundaries to creative thinking. We offer a different approach to consulting and an exciting growth story at the intersection of strategy and technology. We work together to create tomorrow's leaders through our ongoing commitment to diversity, equity and inclusivity.

About the Role

As a an experienced ServiceNow IRM Architect, you will lead, plan, and deliver ServiceNow GRC projects. You will serve as the key technical resource contributing the configuration, development, support, and maintenance of the ServiceNow IRM implementation. You will have fluency in ServiceNow IRM module development principles that enables team lead and stakeholders to develop enterprise business solutions for our customers that leverages industry processes and best practices.

Role expects you to:

• Utilize GRC/IRM technical knowledge to lead developers, as well as being hands on, in driving solutions across the platform.


• Work directly with clients by identifying important risks, designing frameworks to manage them and implement GRC technology solutions improve the effectiveness and efficiency of risk management programs.


• Support project scoping and proposal development, driving the implementation and advising the project on viable technical solution options throughout the project lifecycle.


• Craft and deliver workshop materials, perform elements of solution implementation, and drive the completion of key project deliverables.


• Help create new practice solutions and offerings.


• Help drive continuous improvement and optimization of our capabilities.


• Lead efforts and provide guidance in requirements gathering and developing/documenting process workflows.


• Develop ServiceNow solutions and push developments from DEV to TEST to PROD using Agile methodologies.


• Translate requirements/stories and mock-ups into fully functional features by working closely with the team lead.


• Lead efforts and provide guidance in requirements gathering and developing/documenting process workflows.


• All other duties as assigned or directed.

Additional Responsibilities:

• Experience with creating workflows in ServiceNow.


• Experience on Risk and Compliance Management Modules within ServiceNow.


• Maintain proficient knowledge of the ServiceNow platform and products via webinars, case study, training, and all other resources available.


• Help mentor Developers and Technical Consultants in relation to technical design standards and implementation of best practices.


• Contribute to the continual improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements.


• Comfortable in working in a high paced work environment and can adapt to rapidly changing business drivers.


• Provide mentorship and guidance to other members of the team.

Basic Qualifications

• BS Computer Science or related


• Strong GRC/IRM technical background


• 5+ years of ServiceNow experience


• Prior experience as a consultant or client-serving professional


• Strong understanding of the ServiceNow best-practices and ongoing knowledge of latest ServiceNow features


• ServiceNow Certified System Administrator


• ServiceNow Certified System Implementation Specialist Certification

About Us:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys Consulting is a global management consulting firm helping some of the world's most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today's digital landscape to win market share and create shareholder value for lasting competitive advantage. To see our ideas in action, or to join a new type of consulting firm, visit us at www.InfosysConsultingInsights.com.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-

• Medical/Dental/Vision/Life Insurance


• Long-term/Short-term Disability


• Health and Dependent Care Reimbursement Accounts


• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)


• 401(k) plan and contributions dependent on salary level


• Paid holidays plus Paid Time Off

Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

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