Home Health Patient Support Representative at Signature Healthcare at Home in Federal Way, Washington

Job Description:

OVERVIEW

Now Hiring!

Full Time Home Health Patient Support Representative

Pay Range: $24.00 to $27.00 an hour DOE

Office Location:

Signature Healthcare at Home

909 S. 336th Street, Suite 100

Federal Way, WA 98003

Monday thru Friday, between 8:00 AM to 5:00 PM

Please apply on line for this position here: https://signature-careers.com

The Patient Support Representative (PSR) will work in conjunction with the Community Outreach Specialist, Intake, Authorization and Scheduling Teams to establish and cultivate positive referral source relationships and ensure appropriate referrals.

RESPONSIBILITIES

• Collaborates and assists intake, sales, authorization, and scheduling teams as appropriate


• Collects and organizes referral information


• Ensures referrals contain required elements


• Assists the Home Health or Hospice team in timely initiation of care by completing and delivering referrals timely


• Maintains current access and in-depth knowledge of online health system portals (as applicable to agency)


• Make joint, specific calls on key customers with Community Outreach Specialist as assigned


• Assists COS in vetting/accepting/declining referrals from any referral source


• Assists COS in communication to and from referral source


• Submit all required documents and paperwork timely


• Take calls after hours and on weekends, if needed


• Facilitates a smooth and timely admission to Home Health and/or Hospice services


• Complies with all State and Federal regulations including Home Health and/or Hospice eligibility standards

QUALIFICATIONS

• Bachelor's Degree in Marketing, Business Administration, or related field preferred but not


• Healthcare marketing experience, preferably in hospice, home health and home care


• Ability to deal tactfully with customers and the


• Demonstrates good communications skills, negotiation skills, and public relations


• Must have a valid driver's license and current automobile


• Ability to manage payer mix of


• Demonstrates autonomy, organization, efficient time & territory management, assertiveness, flexibility, and cooperation in performing job


• Efficient time management and territory management


• Possess strong computer skills and knowledge of office technology - g., email and internet services, facsimile machines, telecommunication devices, etc.


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  Please apply on line for this position here: https://signature-careers.com or Contact:

  Sheena Saijo

  
  

  Sr. Talent Acquisition Specialist

  
  

  Cell: 503-200-7090

  
  

  Email: sheena.saijo@sighch.com

  
  

  Signature Healthcare at Home is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.