Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
Insulet Corporation (NASDAQ: PODD) is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod® Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the disposable and waterproof Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's latest innovation, the Omnipod® 5 Automated Insulin Delivery System, is a tubeless automated insulin delivery system, integrated with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero finger sticks, and is fully controlled by a compatible personal smartphone. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas.
Studies have demonstrated the clinical and lifestyle advantages of insulin pump therapy over multiple daily insulin injections (MDI). However, many people still choose MDI therapy largely due to the complexity, cost, and inconvenience of conventional pump technology. The Omnipod is a discreet and easy-to-use system that eliminates many of the issues associated with conventional pumps. By breaking down the barriers to insulin pump therapy, Insulet hopes to provide both a superior treatment option and life-long health benefits for people with insulin-requiring diabetes.
Insulet was founded in 2000 with the mission to improve the lives of people with diabetes and enable customers to enjoy simplicity, freedom, and healthier lives through innovative technology. The Company's world headquarters and state-of-the-art automated manufacturing facility are located in Acton, Massachusetts with global offices in the U.K., France, Germany, Netherlands, Canada, Mexico, Australia, and the United Arab Emirates. Omnipod products are available in 24 countries around the world.
Insulet recently concluded its seventh consecutive year of 20% or more revenue growth, and more than doubled its intellectual property portfolio over the last year. Insulet is proud to be recognized as a 2022 Top Workplace USA ; awarded Top Workplaces Cultural Excellence Award for remote work; recognized as a Great Place to Work ® in four international locations in 2023; and ranked as one of America's most responsible companies by Newsweek .
For more information, visit: insulet.com and omnipod.com .
We are seeking a highly motivated and experienced Product Management Operations Director to join our team. The Product Management Operations Director will play a key role in providing operational support to the product management function including:
Defining and implementing processes and tooling based on proven best practices, aligned with the Agile Delivery Office and the All In Operating model
Create and maintain key reporting dashboards and make available to product teams
Develop resources and training to help develop and enable all Product Managers
This individual will work closely with product management and Agile Operations & Transformation teams as well as cross-functional stakeholders, and leadership to support the growth and evolution of the product organization. This role is going to be a key change agent in helping build the function that will define the next chapter for Insulet. They will serve as an advocate and enabler for Insulet's product management community of practice.
Responsibilities
Establish and drive process and tools for PM's:
Develop a common approach to generating data driven business cases including resource forecasts and scenario analysis
Refine phase gate process and create best practices and templates for each review
Establish processes to identify and monitor key program interdependencies and best practices in estimation and reference planning.
Define JIRA Align business processes and enhancement requirements
Maintain and evolve common usage of tooling for epic and feature roadmaps, PI objectives, forecasting and working with Agile Delivery Office to develop best practices in resource estimation
Support key planning events by providing rationale and translate requirements to product managers for strat plan and annual operating plan
Create and maintain key reporting dashboards and make available to product teams:
Monitor progress on feature definition and backlog assessments to inform PI Planning
Drive consistency among Product Owners and Product Managers to ensure all Agile teams & ARTs have features and stories defined for Sprints, end Epics and features defied for PIs
Ensure that product management teams have access to relevant data and analytics to drive informed decision-making and measure product performance in partnership with finance
Develop resources and training to help develop and enable all Product Managers:
Lead the newly formed Product Management Community of Practice
Support the onboarding of new product managers
Clarify roles and responsibilities of Product Managers, Sr Product Owners and Product Owners
Identify skills and competency gaps and provide targeted product management training for product roles on voice of the customer, Epic & Feature subject matter and best practices, business cases, processes & tools, etc
Lead and drive change management within the product organization to enable transition to the new All In Operating Model and the new Agile Ways of Working
Enhance product management playbooks and standardize key practices within and across franchises, aligned with the Agile Delivery Office and Agile Ways of Working Playbook
Identify and share best practices
Provide coaching and mentorship to Product Managers to support their growth and success in their roles
Key Decision Rights
Decisions related to establishing processes, tools and reports, in service of the product management community, aligned with the Agile Delivery Office
Required Leadership Skills & Behaviors
A passionate, inspirational leader who is process oriented, challenges the status quo, and can align the organization to drive improvements
Has strong emotional intelligence and ability to engage and lead others through change to advance new ways of working
Experience guiding high performance teams, driving accountability, empowerment, customer centricity and collaboration across functions and teams
Required Skills and Competencies
Strong ability to influence, interact, and drive change in a matrix organization
Provide strategic guidance
Ability to work cross functionally to develop solutions to complex problems
Ability to lead without authority
Proven performance in a product management role within an Agile/SAFe context
Strong communication skills - written and oral
Experience with data analysis and KPI tracking, with a focus on using data to drive decision-making and measure success.
Knowledge of Agile methodologies and product management tools, Jira align a plus
Ability to manage multiple priorities simultaneously
Experience in change management and leading large transformational changes
Education and Experience
10+ yrs experience in a Product Management and or Product Operations position
Bachelor's Degree in Engineering, Marketing, or Business; MBA preferred.
Experience with medical device product management, with deep knowledge of process and tools
Experience leading cross functional projects
Diabetes experience or knowledge a plus
Additional Information
The position can be remote, hybrid or in-person at our Acton, MA headquarters. The preferred location is near San Diego, CA or Acton, MA.
Travel is estimated at
NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired). #LI-Remote
Additional Information: The US base salary range for this full-time position is $178,100.00 - $267,650.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.