CRG is launching a search for a Customer Service Representative in Pompano Beach, FL! This call center professional will ensure outstanding service for all customers, business partners, and drivers for this large logistics company! Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers. This company supports services like e-commerce fulfillment, warehousing and distribution, with transportation management. This client has reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth.
Opportunity: Contract
Location: Pompano Beach, FL (onsite)
Schedule: Day Shift (40-45 hrs weekly)
Salary: $16/hr
CRG Benefits
CRG Contractors who work an average of 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment!
Benefits Options:
Medical / Health Insurance (Multiple Plan Options)
HSA and FSA Options (CRG will match $500 of your HSA contributions!)
Vision and Dental Insurance
Virtual Visits for Urgent Care, Psychiatry, and Therapy
401K - CRG matches up to 4%!
Life and AD&D Insurance
Long-Term & Short-Term Disability Insurance
Accident, Hospital, & Critical Illness Insurance
Responsibilities:
Provide support to clients and business partners through phone and email correspondence
Address customer concerns with composure and professionalism
Evaluate, diagnose, and effectively resolve various problems or inquiries
Track delivery routes' progress
Verify stamps and scan haul-away pods
Manage changes or cancellations to delivery orders
Qualifications:
MS Office Proficiency - MS Project, Word, Excel, and PowerPoint