Senior Director of Operations
at Upward Projects Restaurant Group | Postino WineCafe | Joyride Taco House | Windsor | Federal Pizza
in
Phoenix,
Arizona
We are a restaurant group that thrives on creating authentic and inspiring experiences for the communities we serve. Through the contributions of countless incredible people, past and present, we're headed to the moon with a simple mission - to make people feel good. While no one on the team is quite like the other, it's our common values that keep us united.
Be Authentic and Humble
Act with Integrity
Bring Good Energy
Achieve as a Team
Get Extraordinary Results
Inspire with Hospitality
ABOUT THE SENIOR DIRECTOR OF OPERATIONS
The Sr. Director of Operations is to develop and provide an innovative, team-focused, and inspiring vision of excellence in alignment with the company's objectives and desired results. The Sr Director of Operations is responsible for leading, developing, and making sincere and genuine connections with executive team members, regional managers, store managers and all hourly team members.
TO BE SUCCESSFUL YOU MUST
Provide strategic planning regarding operations to ensure and sustain positive growth.
Support and direct best scheduling practices for the restaurant according to past sales, trends, and events.
Ensure financial accuracy of sales records, expenses, and inventories through proactively researching, reviewing, and correcting discrepancies, and maximizing profitability in each store location.
Provide direction on how to drive excellence in service that creates meaningful and genuine connections with guests.
Monitor financials, cash-handling, inventories, and invoicing accuracy performance.
Ensure and audit the proper enforcement of sanitation standards, legal regulations, and security systems.
Ensure the stores are complying with company policies and procedures.
Audit the maintenance of equipment and facilities to required standards.
Resolve and mediate conflict involving management, hourly employees, and guests.
Conduct quality audits of food, drinks, service, facilities, and ambience.
Ensure marketing initiatives are being adhered to.
Motivate and increase employee job performance to meet company initiatives.
WHY YOU'LL LOVE UPWARD PROJECTS
Excellent benefit and compensation package
Paid time off and earned paid sick time
Fitness discount programs
401K with company match
A people focused culture united by our shared values
Unlimited growth opportunities, with several new restaurant openings
Having a voice. We provide empowerment and influence to all our team members
Opportunity to build deep, meaningful, and lasting relationships with colleagues
Recognition and rewards for your hard work and tenure
Generous meal benefit program
Requirements
Requires 3 years of Director experience with positive financial results and low employee turnover.
Bachelor's degree in Hospitality, Management, and Business preferred. Combined work experience and education with be considered in decisions.
Servesafe and Responsible Alcohol Service Certifications are required.