Senior Sales Support Associate (Hybrid) at Prudential Ins Co of America in Chicago, Illinois

Job Description:

Job Classification:

Prudential’s Group Insurance (GI) National Accounts team is seeking a Sr. Sales Support Associate (SSA) to provide sales-cycle and administrative support to assigned account management and sales team members. SAs are required to command a comprehensive knowledge of the prospect and customer base, producer relationships, key contacts, products offered, and must develop a proficiency with relevant Prudential systems and software.
Responsibilities:
• Provide administrative sales support and serve as a liaison for sales personnel, customers, producers, and home office contacts.
• Partner with the Sales Executives, Account Executives, or Account Managers to manage Request for Proposal (RFP) process including; monitoring of RFP inboxes, entering data into internal sales systems, ensuring internal partners adhere to RFP timeline, review responses for completion and distribute proposal responses, and interfacing with brokers on behalf of the sales and account management team. 
• Office management activities including organizing and upkeep of the office, as well as other office duties which include ensuring shared office equipment and supplies are available and in working order. 
• Serve as a resource for new hires and assist with new hire on-boarding.
• Participate in team meetings/trainings and serve as a backup for other team members when required. 
• Document and maintain relevant sales and customer record systems to meet compliance requirements.
• Support customer activities including finalist meetings, enrollment, and benefit fair preparation; ordering brochures and giveaways.
• Work on special projects throughout the year.
Qualifications
• Insurance industry, sales administration, customer service or equivalent experience.
• Knowledge and understanding of customer service and relationship management concepts preferred.
• Excellent communication and presentation skills.
• Must be customer focused and resolution oriented. 
• Ability to manage multiple priorities in a timely manner

#LI-IN

Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $57,900.00 to $86,100.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law. 

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:
If you need an accommodation to complete the application process, which may include an assessment, please email accommodations.hw@prudential.com.

Please note that the above email is solely for individuals with disabilities requesting an accommodation.  If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.