Posted in Management 15 days ago.
Type: Full-Time
What Will Your Job Look Like?
The Manager, Operations will play a key role in the management, training, and development of staff and implementation of short and long-term strategic processes. The Manager, Operations will oversee all aspects of the operations staff, primarily the drivers, maintenance, and dispatch staff to ensure that the daily operations and needs of the client are effective, efficient, and are completed based on contractual requirements. The Manager, Operations will strive to ensure the safest and highest quality transportation experience for our passengers while operating within the budget of the contract.
This position will sit in our Austin TX, North Base office located: 817 W Howard Ln Austin TX, 78753.
What You’ll Do:
Oversight of Drivers, Dispatchers, and operations employees and their daily performance, to ensure safe, efficient, effective operation, including scheduling, expenditures, attendance and discipline
Perform monthly Safety meetings
Training, retraining and updates to policies, procedures and safety guidelines
Perform Driver evaluations as required by contract, as well as ADA, DOT, and FTA requirements
Communicate regularly with client to ensure positive productive relationship, and to assist them with updates, information, and system upgrades as needed
Perform additional duties as assigned or required
Monitor performance of direct reports and provide coaching and guidance
What You’ll need:
Bachelor’s Degree (or equivalent combination of education and experience) in a related field
5+ years of experience in transit management
Previous management experience in the Para-Transit or livery industries preferred
Previous experience working with senior citizens or persons with disabilities
Experience supervising hourly personnel in a passenger transportation environment
Experience training in a classroom and behind the wheel setting
Must possess a valid driver’s license
Even better if you have...
Strong problem solving skills
Ability to understand and administer discipline
Knowledge of basic safety and training procedures
Map reading, two-way radio communication and driving experience preferably in a demand responsive service environment
Capabilities as it relates to data analytics preferred
Thorough knowledge of ADA, DOT, FTA regulations preferred
Ability to maintain high level of confidentiality
Regular attendance is required
What’s in it for you:
Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Tuition Reimbursement
Leadership Mentoring Opportunities
Salary Range:
Salary Min: $85k
Salary Max: $100k
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.
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