Posted in General Business 15 days ago.
Type: Full-Time
Why Join Altec?
The Customer Onboarding Specialist is responsible for providing excellent customer support and satisfaction within the Service Support areas: Administrative, Inventory, Parts and Estimating. Responds to customer inquiries and resolves customer issues, that may require customized responds. Analyzes customer service needs and follows up with Team Lead as needed. Provides updates to internal teams on customer needs that contribute to the customer satisfaction. May be asked to support more complex or critical customer support/needs, or mentor/train lower level team members.
**This hire can live close to any Altec location.**
Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.
MAJOR RESPONSIBILITIES:
Customer Onboarding Specialist
Service Studio/Oracle experience preferred.
Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
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