Customer Service Rep at Roth Staffing Companies in Landover, Maryland

Job Description:

Ultimate Staffing is working with a well established company in the heating, plumbing, and hvac industry seeking:


Customer Service Rep / Account Specialist
$44,000 - $51,000 plus benefits
100% in office on location in Landover, MD
Monday - Friday 8:00 AM - 5:00 PM
Assists assigned accounts with entering orders
Assists assigned accounts via phone, email, and text with updates on order delivery
Answer customer questions on inventory
Update Outside Sales Reps on follow up needed
Update excel documents with corrected pricing
Resend invoices as requested from customer base


Requirements:
Excellent customer service skills
Previous experience in plumbing, heating, hvac, construction, or home improvement greatly desired
Proficient with Microsoft Excel, Word, CRM Systems
Excellent written and verbal communication


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.