Senior Project Manager, IT at Estes Forwarding Worldwide, LLC in Richmond, Virginia

Job Description:

Senior Project Manager, IT

US-VA-Richmond

Job ID: 2024-5386
Type: Regular Full-Time
# of Openings: 1
Category: Information Technology
EFW

Overview

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.

We are proud to offer highly competitive pay and a comprehensive benefits package, including:

• Paid vacation, sick time, and holidays
• 401(k) plan with company match
• Medical, dental, and vision insurance
• Short- and long-term disability plans
• Life and accidental death & dismemberment insurance
• Job referral bonus program

Responsibilities

The Senior Project Manager, IT, reports directly to the Chief Information Officer. The Senior Project Manager is responsible for leading people and team(s) to deliver project(s) that span across one or more business units, manage resources, schedules, financials and adhere to stage gate quality and SDLC control guidelines throughout the full systems development life cycle. This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery. The SPM will also contribute to process improvement initiatives as it relates to improving project delivery. The Senior Project Manager has the authority to run projects and their directly reporting team on a day-to-day basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.

• Manage a portfolio of complex initiatives that span one or multiple lines of business
• Provide leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones.
• Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously
• Manage all aspects of multiple related and unrelated projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.
• Report on project success criteria results, metrics, test and deployment management activities
• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
• Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
• Prepare estimates and detailed project plan for all phases of the project
• Procure adequate resources to achieve project objectives in planned timeframes
• Manage the day-to-day project activities and resources and chairs the project management team meetings
• Monitor staff performance and complete performance reviews
• Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership
• Understand interdependencies between technology, operations and business needs
• Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices
• Manage project scopes and changes.
• Participate and/or drive feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders
• Act as an internal quality control check for projects.
• Manage ongoing quality control and participate in quality issue resolution.
• Assist in dispute, negotiation, arbitration or litigation, as needed
• Support formal/informal schedules to manage the engagement contract
• Define the Statement of Work and Specifications for the requested goods and services
• Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues
• Set and continually manage project and program expectations while delegating and managing deliverable with team members and stakeholders
• Delegate tasks and responsibilities to appropriate personnel
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
• Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, key stakeholders and management team
• Determine the frequency and content of status reports from the project and program team, analyze results and troubleshoot problem areas
• Define success criteria and disseminate them to involved parties throughout project and program life cycle
• Identify and develop trusted adviser relationship with project and program stakeholders, sponsors and management
• Coach, mentor, motivate and supervise project and program team
• Deliver appropriate and effective executive level communication
• Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards
• Research best practices within and outside the organization to establish benchmark data and use continuous process improvement disciplines to achieve results
• Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives
• Manage project and program issues and risks to mitigate impact to baseline
• Continue professional development in order to keep abreast of emerging technologies, methods and best practices
• Extensive understanding of project and program management principles, methods and techniques
• Establish practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
• Performance reviews and staff development
• Monitor the performance of staff
• Regular attendance is required.
• Comply with company C-TPAT and TSA security procedures.
• Perform other duties as assigned

Qualifications

Minimum of a Bachelor's degree (or equivalent) in Information Systems/Information Technology or equivalent and 5+ years project management experience, including tracking and planning projects and working with business stakeholders within a cross-functional matrix environment. Prior experience working in the transportation /freight movement industry desired. 1+ years of previous experience with gathering requirements from client/business and documentation. 3 + years of experience with full product lifecycle with understanding of development lifecycle and various technology methodologies that support that lifecycle. However, a combination of experience and/or education will be taken into consideration.

SKILLS AND ABILITIES

• Excellent experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall
• Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations
• Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
• Proven success in providing on site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
• Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
• Self-motivated, decisive, with the ability to adapt to change and competing demands
• Experience negotiating vendor contracts
• Experience drafting and submitting budget proposals and recommending subsequent budget changes where necessary
• Experience in successfully leading projects and programs to on-time, on-schedule and within budget close
• Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance
• Strong experience presenting to executive sponsors and demonstrated communication skills; both written and oral with technical and non-technical staff, all levels of management
• Experience influencing and gaining buy-in from executives sponsors, team members, stakeholders and peers
• Team-building skills with technical and non-technical staff
• Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective
• Interpersonal skills to influence and spur change, facilitate and enhance performance within a cross - functional environment
• Demonstrate decisiveness in resolving business problems, making decisions and identifying priorities
• Experience working both independently and in a team-oriented, collaborative environment
• Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• Intermediate level of proficiency with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint, Visio), Microsoft Projects, Asana and presenting to stakeholders and/or Senior Leadership
• Proven ability to demonstrate a drive for results and accountability of business needs
• Adept at conducting research into project-related issues and products
• Must be able to learn, understand and apply new technologies
• Must be eligible to work in the United States.
• At this time, EFW will not sponsor a new applicant for employment authorization for this position.
• EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.

EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.

PI240295549

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