Analyst, Contract Carrier Relations at XPO NAT Solutions LLC in East Syracuse, New York

Posted in General Business 15 days ago.

Type: Full-Time





Job Description:

Accelerate your career at RXO.

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Compensation range for this role is : $60-65k

As the Operations Analyst, you will track trends, consolidate data, and update senior leadership on recommended improvements. Your advice and counsel will help create a brighter future for RXO, our employees and yourself. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and RXO. Become a part of our growing, dynamic team and we'll help you build a career you can be proud of.

What your day-to-day will look like:


  • Support the carrier recruitment team with back-end process facilitation associated to carrier onboarding.

  • Distribute onboarding checklist internally and externally relating to onboarding progress for carriers.

  • Maintain and update project plans specific to carrier recruiting for new business startups.

  • Handle 80-90% of carrier and/or driver/helper submittals into RXO’s carrier onboarding system for respective recruiting region/project.

  • Attend weekly conference calls with carrier recruiting team reviewing recruitment progression within critical markets.

  • Travel to markets alongside carrier recruitment team as needed to support with new business startups and/or carrier recruitment events.

  • Meet as needed with external stakeholders to support carrier onboarding process for any given carrier (insurance brokers, carrier owners, etc..).

  • Work closely with RXO’s carrier compliance team to mitigate and resolve any issues with a carrier’s onboarding requirements.

What you’ll need to excel:

At a minimum, you’ll need:


  • Bachelor’s degree or equivalent related work or military experience

  • 1 year of experience in transportation or logistics

It’d be great if you also have:


  • Outstanding interpersonal, verbal, and written communication skills

  • Excellent documentation and control capabilities, driven by a desire for continuous process improvement and successful project completion.

  • Strong attention to detail and the ability to complete work with a high degree of accuracy.

  • Solid organizational and analytical capabilities

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Massive Benefits


  • Competitive pay

  • Health, dental and vision insurance

  • 401(k) with company match

  • Life insurance, disability

  • Employee Assistance Program (EAP)

  • Paid time off

  • Tuition reimbursement program

Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.

The Next Step

Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here .





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