Automation Developer at Language Line LLC in Chicago, Illinois

Job Description:

Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions. Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone's life every second of every day.

Job Description

Position Title: Automation Developer

Reports To: Reporting Analytics and RPA Manager

Department: Robotic & Intelligent Automation

Location: Costa Rica (Remote)

Classification: Salary

Position Summary

The Automation Developer is in charge of designing, developing, and testing the automation workflows and supporting the implementation of the RPA solution for multiple products and applications, while adhering to the company's quality standards and policies. The Developer works side by side with the Business Analyst for documenting process details and assists the engagement team in implementing & testing the solution as well as during maintenance.

Our Values

• Integrity


• Innovation


• Excellence


• Tolerance

Key Responsibilities

• Participate in the different Agile ceremonies (refinement, planning, review, retrospective, and huddles.)


• Design, develop, and test RPA solutions to drive efficiencies and process improvement within the different departments.


• Work within project constraints, communicating any identified roadblocks promptly.


• Help develop coding standards and best practices for RPA including governance, operating model and solutions.


• Perform code reviews and demos for stakeholders.


• Support and maintain existing RPA solutions in production, as required.


• Document technical designs, release notes, and other project documentation to support development, security, operations, and maintenance.


• Participate in the evaluation and implementation of automated tools and utilities.


• Support LLS' Quality Management System (QMS) to continually improve the Division's processes, procedures, and services; and thereby increase efficiency, productivity, effectiveness and customer satisfaction.

Skills and Capabilities

Essential

• Bachelor's Degree in Computer Science, IT, MIS, Engineering, or related fields.


• English (90% proficiency.)


• Proven experience of successfully automating manual repetitive tasks using UiPath and Power Automate. Minimum 2 years of experience.


• Knowledge of attended, unattended and hybrid RPA automations.


• Demonstrated ability to deliver solutions that are reusable and resilient against system or application changes.


• Ability to interpret and visualize business process flows and translate them to automation solutions and test scripts.


• Strong problem-solving and analytical skills.


• Excellent communication skills.


• Strong team-player and self-started attitude.


• Ability to create technical documentation.


• Well organized, attentive to details.

Desirable

• Python experience


• UiPath Certified Advanced RPA Developer (UiARD) certification.


• Knowledge in API integrations.


• Previous experience in agile working methodologies.


• Understanding of Lean Six Sigma process methodologies.

If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact the HR Corporate Recruiting Team at CorporateRecruiting@languageline.com .

Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.

Compliance with Disability Laws. It is the policy of LanguageLine that qualified individuals with disabilities not be discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is also our policy to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. We are prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.

VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-I.35(c)