This position is fast paced with constant interruptions, you will be on the phone 50% of the time talking with customers, taking payments, or solving issues with paper delivery. The ideal candidate will interact with editorial, production and management. Must be reliable and have a great work ethic.
Key Responsibilities:
Answering calls and/or responding to emails in a fast-paced environment.
Assisting subscribers with delivery issues, billing questions, vacation starts/stops, and various other inquiries.
Make outbound calls for various projects including updating credit card information, vacation restarts and other items deemed necessary by their immediate supervisor.
Occasionally running dock, running a down route and interaction with carriers.
Physical Demands:
Sitting for extended periods of time.
Lifting occasionally up to 50 lbs.
Must be able to stand for 20 minutes or more.
Qualifications
High school diploma or equivalent
Excellent customer service skills
Excellent communications skills
Adequate typing skills
Excellent grammar, spelling and punctuation
Must be reliable
Must have current Oregon driver's license
Benefits:
Medical and dental insurance
401k
YMCA membership
To Apply: Please send resume to dcook@nrtoday.com or mail resume to 345 NE Winchester St. Roseburg, OR.
Lotus Media Group is an equal opportunity employer.