This position is based out of City of Industry, California.
Quinn offers a dynamic, fast-paced work environment with exciting growth potential. We believe in rewarding exceptional performance and offer competitive wages, profit sharing, 401k match, plus a complete benefits package.
The Regional Collections Manager - Rental Division directs and coordinates activities of monitoring customer credit accounts, and collecting delinquent accounts of customers by performing the following duties personally or through subordinate employees. This position oversees a team of collection staff members tasked with increasing the percentage of successful repayments for rental services provided.
Essential duties and responsibilities include the following:
Provide coaching of sound collections methods and tactics to direct reports. At the same time, utilize those methods and tactics to maximize collections efforts.
Review and evaluate delinquent accounts, determining appropriate actions to be taken in accordance with company policies and legal requirements.
Communicate with customers regarding their outstanding debts, negotiating payment plans, settlements and or other resolutions.
Coordinate and maintain credit meetings throughout all levels of the business. Includes preparation and formulation of status notes and proper follow-up of action items.
Develop relevant reports on an ongoing or ad-hoc basis related to collections. These reports will be designed to target and improve collections efforts.
Review collection reports to ascertain status of collections, balances outstanding and to evaluate effectiveness of current collection policies and procedures.
For a complete description, please visit quinncompany.com/careers