Kelly Services has partnered with a leading high tech manufacturing client to find a skilled Technical Trainer. In this role, you will be responsible for instructing and training customers and employees on the operation, maintenance, and programming of equipment.
This position will primarily focus on teaching the operation and troubleshooting of laser machines used for sheet metal cutting. As a Technical Trainer, you will conduct training sessions at the training center in Farmington, CT, factory in Chicago, and occasionally on customer sites throughout North America.
Benefits:
Medical, dental, and vision insurance
401k plus 100% match up to 3%, 50% match 4% - 6%
3 weeks of PTO
Annual production bonus and merit increases
Education assistance
Employee discount and assistance programs
Salary as a Technical Trainer:
$33/hr - $40.34/hr
Responsibilities:
Travel to customer locations in North America and other facilities (up to 50% travel) for training and research purposes
Conduct operator, programming, and maintenance training classes for personnel and customers on ICB Systems
Evaluate existing training procedures and manuals and collaborate with the Training Manager to implement improvements
Interface with technical writers and curricula developers to review and compile documentation and data
Support the implementation of Training 4.0 strategies, including webinars and virtual classrooms
Maintain records of training schedules and personnel trained
Provide evaluations of Customers and Service Engineers during training sessions
Gather feedback from students to evaluate and improve training courses
Participate in projects, continuous improvement initiatives, and SYNCHRO activities
Qualifications:
In-depth technical background, preferably with experience in CNC sheet metal machine tool products
Previous training and field service experience is strongly preferred
Strong oral and written communication skills
Proficient in PC skills, including operating systems, networking, and Microsoft Office
2-year technical school degree in Engineering or equivalent combination of education and work experience
Apply now for immediate consideration for this Technical Trainer role in Farmington, CT. We look forward to connecting with you!