When it began in 1924, Saia (NASDAQ: SAIA) covered a two-state area: Louisiana and Texas. Today, Saia is one of the most successful carriers in the United States, providing regional and interregional LTL, non-asset truckload service, and third-party logistics. Headquartered in Johns Creek, GA, Saia is a growing corporation offering the best-in-class benefits and opportunities to inspire every member of our team. With over 14,000 employees dedicated to their jobs and our customers, you may discover your own career path at Saia. The ideal candidate will manages the claims prevention functions and activities within an assigned geographical region.
Provides training and educational programs to business partners to improve customer experience.
Major Tasks and Responsibilities • Develops and implements comprehensive claims prevention strategies and procedures. • Identifies and audits risks and vulnerabilities within the organization's claims handling
operations, processes, and procedures. • Manages and controls resources to promote successful operations and avoid backlogs. • Investigates exceptions and claims to identify root causes and implements corrective
actions. • Analyzes data to identify trends that inform preventive measures. • Serves as subject matter expert on claims prevention matters and provides guidance and support
to business partners. • Collaborates with cross-functional teams to implement key performance metrics. • Audits and evaluates periodic terminal claims.
Preferred Qualifications • Bachelor's degree in risk management, business, or a related field. • 5+ years of claims or OSD experience. • Proficiency in Microsoft Office and transportation management tools. • Willingness to travel as needed.
Today, Saia's network of 195 terminals covers 44 states in the U.S. as well as Canada. Through our network of partners, we serve the balance of the U.S. including Alaska and Hawaii, plus Puerto Rico and Mexico. Through our three operating service groups - Saia LTL, LinkEx, and Saia Logistics Services - we provide complete transportation and logistics solutions. As a company, Saia is dedicated to providing every employee the opportunity and environment to continue to grow and contribute, individually and as part of a team.