Job Description: Service Manager - Residential HVAC
Overview: As the Service Manager, you will spearhead the creation and leadership of a top-tier service team renowned for its excellence. This role demands a dynamic leader capable of fostering a high-energy, efficient, and goal-oriented environment.
Key Responsibilities:
Develop and manage a comprehensive service department with an emphasis on quality and efficiency.
Lead recruitment efforts to attract and onboard skilled field technicians.
Oversee the training and professional development of team members, ensuring high standards of performance and expertise.
Collaborate closely with the dispatch team to optimize technician assignments and ensure effective service delivery.
Actively contribute to a positive workplace culture, setting an energetic tone and inspiring the team daily.
Motivate and guide technicians to achieve and surpass their individual and team targets.
Maintain accountability within the team, ensuring adherence to exceptional service and performance standards.