Join the dynamic team at Hyatt Regency Boston Cambridge, located in the vibrant and innovative city of Cambridge, Massachusetts! As a prestigious hotel in the heart of Kendall Square, we are seeking enthusiastic and skilled individuals to be part of our team. With its modern design, state-of-the-art facilities, and commitment to exceptional service, Hyatt Regency Boston Cambridge offers a stimulating work environment where you can thrive in your hospitality career. As an employee, you will have the opportunity to provide outstanding service to our diverse guests and create memorable experiences. With a culture that values teamwork, creativity, and personal growth, Hyatt Regency Boston Cambridge offers opportunities for career advancement and development. Join our team and be part of a dynamic and inclusive workplace where you can make a difference. Apply now to join our Hyatt Regency family!
Overview
Are you a passionate and energetic individual who loves providing exceptional service? Join our team as an AM Server and be part of an unforgettable dining experience for our guests. As an AM Server, you will deliver outstanding customer service, showcase your knowledge of our menu offerings, and ensure guests start their day on a positive note.
Summary:
Provide friendly and efficient service to guests during breakfast and brunch hours
Take orders, deliver food and beverages, and anticipate guest needs
Demonstrate a thorough knowledge of our menu offerings, including dietary restrictions and special requests
Collaborate with the culinary team to ensure timely and accurate order delivery
Maintain a clean and organized dining area, adhering to sanitation and safety standards
Upsell menu items and promote special promotions or events
Handle guest inquiries, concerns, and complaints in a professional and proactive manner
Work collaboratively with the team to create a welcoming and enjoyable dining experience
If you are a motivated and service-oriented individual who thrives in a dynamic environment, apply now to join our team as an AM Server! Showcase your passion for hospitality, deliver memorable dining experiences, and be part of our exceptional team. Start your day with us and make a positive impact on our guests' mornings!
Qualifications
Previous experience as a server in a fast-paced environment
Strong customer service and communication skills
Ability to multitask and prioritize in a high-pressure environment
Knowledge of food and beverage menus, including dietary restrictions and allergens
Exceptional attention to detail and ability to deliver accurate orders
Positive attitude and willingness to go the extra mile for guest satisfaction
Ability to work early morning shifts and weekends
Basic math and cash handling skills
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Three Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.