Gain in depth knowledge and insight of assigned customer's initiatives, goals, and strategies through regular interaction with all levels within the customer's operation, including understanding the producer's business drivers, strategy and buying practices
Utilize maps, DataOnTouch, and other tools to assist customers in interpreting information and make sound recommendations
Work collaboratively with assigned accounts to develop field or farm plans using SSI and DataOnTouch
Ensure objectives and targets are met by regular review of plan with targeted producer and Operational team involved with account; to identify, evaluate and respond to key business issues of the account and develop, present and demonstrate our capabilities to the customer
Develop work orders for products sold to the accounts (develop plans in SSI for the products sold to the accounts)
Detail, position and sell Keystone Cooperative products and services during on-farm calls, telephone calls, texts and other interactions
Set and achieve sales, margin and other goals for each assigned account
Maintain account and sales call records
Communicate with Location Manager and Operations daily on account progress, account service and potential issues or opportunities with assigned accounts. Cooperate with decision makers and Operational individuals within different businesses (Grain, Agronomy, Energy and Feed) on all account developments
Provide customer service and act as the primary point of contact for customers, including resolving customer issues and complaints
Develop work habits that create, build and support the go-to market strategy within the organization- communicating changes in strategies and goals over time
Skills and Qualifications:
Understanding of crop production business, including basic agronomics
CCA certification desired
Strong written, verbal and interpersonal communication skills including the ability to build and maintain successful relationships
Proficient with Microsoft Office suite and company specific software and the ability to understand and utilize additional technological tools and resources
Ability to recognize sales growth opportunities and pursue them
Knowledge of product margins and ability to maximize profitability for Keystone Cooperative and our producers
Excellent organizational skills and ability to work well within strict time frames, despite numerous interruptions
Strong analytical skills and ability to accurately calculate information
Ability to work without supervision and make appropriate decisions
Work hours necessary to be successful and travel as needed
Education and Experience:
Bachelor's degree in agricultural related field preferred: or a combination of education and/or experience