Data Formatting Specialist at Herff Jones in Indianapolis, Indiana

Job Description:

HERFF JONES, Data Formatting Specialist - Indianapolis, IN

Location: 4601 W. 62 nd St, Indianapolis, IN 46268

Schedule: Monday-Friday 8:00am-5:00pm; some over time may be required during peak seasons (March-May).

Starting Pay: $19.50/hour

Your Opportunity:

The Herff Jones Customer Service team is looking for a Data Formatting Specialist to join our team in Indianapolis, IN.

Here's How You'll Make an Impact:

The Seasonal Data Formatting Specialist is responsible for formatting variable information for diploma orders utilizing Microsoft Excel. In this role attention to detail and proofreading skills are paramount. You will verify accuracy and make necessary corrections on an order basis. This position also supports the Prepress Department in file preparation for production. This position takes a critical thinker with strong basic math skills and the ability to type efficiently and accurately. A strong focus on attention to detail and a balance of priorities will be key to operating successfully in the role.

What We Want You to Accomplish:

First 30 Days and on:

• Be in complete learning mode gaining knowledge from job aids and SOP (standard operating procedures).
• Trained by an experienced Data Formatting Specialist and Group Lead working side-by-side to teach the role.
• Maintain an organized work area and accurate work records utilizing internal job tickets and tracking systems.
• Communicate professionally both within and outside the Name List Team to solve problems and maintain standards and schedules.
• Help in other areas of diploma customer service.
• Input student information into Oracle.
• Check each order for completion and math errors.
• Rate of accuracy at 95% or better after 2 weeks of training with full audit from trainer.
• Rate of accuracy at 99% after 4 weeks of full review.

What You'll Be Doing On A Daily Basis:

• Review orders daily.
• Verify the package details against prepped package content sheet provided by the Account Specialist.
• Utilize excellent attention to detail to properly format files, verify accuracy and make necessary corrections.
• Work efficiently and in a timely manner to meet production schedules.
• Respond quickly to changing priorities, adjust and minimize production downtime.
• Perform other projects as assigned.

What You'll Bring to the Table:

• Highschool or GED required.
• Previous success in a data entry or similar role preferred.
• Proven success to effectively communicate (listening, writing and verbal).
• INTERMEDIATE skills with Microsoft Office and learning new systems/technology with understanding some work is processed manually.
• Exceptional attention to detail.
• Ability to operate PC systems (Word, Oracle, Order Manager) as well as follow manual processes such as filing.
• Strong math skills with the ability to work with a calculator.

Physical Activities:

Daily activity includes but is not limited to:

• Reading, communication, lifting, carrying, sitting, grasping, reaching.
• Use of a step ladder to retrieve customer files as needed.
• Being able to sit for long periods of time.
• Look at a computer for long periods of time.
• Ability to work alone in a quite environment

JOIN THE BEST TEAM ON THE FIELD IN SPORT, SPIRIT & ACHIEVEMENT

About Herff Jones:

Indianapolis-based Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones' products include class rings and jewelry, caps and gowns, diplomas and announcements as well as motivation and recognition programs. Focused on building long-term relationships through a nationwide network of over 1,400 employees and sales partners, the professionals at Herff Jones have been helping elevate the student experience throughout the lifelong journey of education for more than 100 years. For more information about Herff Jones, please visit www.herffjones.com .

Herff Jones, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, gender identity, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Herff Jones strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Herff Jones. Herff Jones will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity

Other details

• Job Family JF_Customer Service
• Pay Type Hourly