Our client, a leading bank that provides a full range of banking products and services, is seeking to hire an Operations Analyst to join their team in Santa Clara, CA! This position is within the Wire Investigations team will be responsible for handling and resolving wire transfer issues.
*This is a 14-month contract to start, with the opportunity to extend or convert*
*100% remote but will be required to go into the Santa Clara office 1-2 times per month*
Responsibilities
This position is within the Wire Investigations team will be responsible for handling and resolving wire transfer issues.
Position is intended to provide operational support to team members serving on ISO20022 project.
Wire amendments, recalls, returns and traces.
Role may also include general ledger account research, updates to procedures, process maps and job aids and creation of training materials. Skills and requirements include:
Qualifications
3-5 years operational banking experience strongly preferred.
Strong ability to multi-task and support cross-functional teams
Excellent written and verbal communication skills
Strong problem solving and research skills and ability to identify issues requiring escalation
Works well independently as well as part of a cohesive team
Strong organizational and time management skills
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.