The Artisan will provide an exceptional experience by inspiring customers through co creation! You will act as a Golden Goose ambassador, engaging with customers, promoting products and storytelling.
Responsibilities:
Will utilize artistic abilities to deliver an experience focused on customer satisfaction.
Guarantee proper brand storytelling with customers by understanding the Golden Goose brand and values.
Communicate product knowledge and accurately describe the items and customization options.
Anticipate and cater to customer needs with empathy and high level of customized customer service.
Co-create special and unique items
Proactively stay informed and up-to-date on product information.
Strictly follow Golden Goose procedures, policies and guidance for all activities, including co-creation.
Travel to Sneaker Maker Tour events, as needed.
Qualifications:
3 years of relevant experience in luxury retail
An artistic skillset
Skillset needs to be elevated and demonstrate a level of craftsmanship
Self-motivated with positive attitude and professional selling techniques
Good customer focus with strong presentation, interpersonal and communication skills