System Analyst at Cypress HCM in Mountain View, California

Job Description:

• for delivery of global third-party tool rollouts, projects and enhancements for the go-to-market area.
• best practices and suggests improvements to processes used to assess and support tools.
• with the Sales Enablement team to support training, communication and adoption.
• hands-on domain knowledge in business processes and systems that support go-to-market (Sales and Support). Gong and SalesLoft knowledge preferred.
• the applications are supported by creating comprehensive requirement documentation, test cases and logical application diagrams.
• solutions, and considers opportunities to extend and leverage existing tools/products.
• closely with the Sales, Sales Operations, Engineering, and vendor teams.
• and document As-Is/To-Be process flows and provide gap analyses of current business processes that need improvement.

• degree
• years' experience in business analysis
• years' experience using GBO tools like SalesLoft, Gong, etc.
• Communication
• Collaboration Experience

• experience with CRM systems such as Salesforce Service or Sales Cloud, Dynamics 365
• written and verbal communication skills with the ability to manage stakeholder relationships across the organization
• with various software applications, including but not limited to: MS Office, JIRA etc.
• to prioritize, multi-task, and manage multiple complex bodies of work in a fast paced work environment
• self-aware team player open to receiving/providing feedback to peers and colleagues
• to establish strong relationships with all levels of an organization
• to solve challenges creatively
• working in an agile work environment
• and use of analytical and data analysis tools including Excel

• $65.50 - $90.34 (W2/Non-Exempt)