CLIENT, GLOBAL DIGITAL CREATIVE OPERATIONS MANAGER
Location: Remote - Boston, MA
Hybrid - Mon-Thurs in office, Friday, WFH Employment type: Mid-level ETW - 40 hrs/wk Contract length: 7 months, June 2024 - Jan 2025
ABOUT CLIENT
Are you interested in working for the most iconic and well-loved sneaker brand in the world? Born in sports and made for the street, Client is a place to explore your potential, obliterate boundaries and push out the edges of what can be. We seek people who can lead, grow, think, dream, and create. Our culture thrives by embracing diversity and rewarding imagination. Client seeks achievers, leaders, and visionaries. At Client, it's about each person bringing their authentic self, skills, and passion to serve the daring spirit of youth.
ABOUT OUR TEAM
The Global Digital Design team at Client creates strategic and distinct digital experiences to inspire our audience. We're powered by the people and style of our communities. We're energized by our innovation and purpose. And we're constantly searching for the stories behind our products.
Our team is made up of four different functions that work together: Creative Operations, Digital Content, Digital Design and Digital Copy. Together, we strive to create content that exemplifies our Brand Mission, Values, and Purpose (aka, our MVP).
We develop content and storytelling that supports the wholesale business, and digital direct commerce ecosystem. We're talking everything from our partner sites, to our very own Client.com, email campaigns, paid social, and much more. Specifically, your role will be focused on the operations for the digital design and digital copy functions.
As a team, we move our business goals forward through compelling brand stories, seasonal commercial stories and custom "Client By You" content across our digital channels-all over the world.
WHO WE ARE LOOKING FOR
We are looking for an Operations Manager to lead both executional and strategic projects within our Global Digital Content & Design (GDCD) team. This candidate is a natural leader, with a positive & collaborative attitude, an entrepreneurial mindset who takes initiative and is eager to create and instill operational excellence for our team. The work will be challenging, never boring, and will be an integral part of the creative team bringing new digital experiences and solutions to the Client brand.
This candidate should have a passion for the Client Brand and unbending rigor for creating and implementing processes to enable high-quality work. Someone who thrives in the digital landscape and understands the ins and outs of paid media and integrated marketing campaigns. We're looking for someone who can get into the nitty gritty of executional work but also see the big picture and help create and document new workflows and ways of working.
YOUR RESPONSIBILITIES WILL INCLUDE
Lead global design and copy sprint workflow and execution
Resource allocation tracking & planning
Project management of seasonal visual design system & narrative framework creation
Assist with updates & governance of our online Standards & Guidelines/Onboarding portal
Document new processes and best practices as needed
Understand the vision and strategy of our team at a macro level and be able to implement micro level projects to execute against that strategy.
Always be looking for ways to find efficiencies and better ways to working
Operational excellence always: ensure you deliver high quality work, on time and on budget 100% of the time
WHO YOU WILL WORK WITH
As the Client Global Digital Operations Manager, you will work with our team of Designers, Copywriters, Operations Mangers, UX, and Experience Strategists. You will partner closely with teams across the Digital Organization, Brand Management, and Geography teams, to deliver creative experiences that support digital business goals.
This role reports to the Senior Manager of Global Digital Creative Operations. WHAT YOU BRING
Bachelor's Degree in Business, Marketing, or related field or equivalent combination of
education and experience
5-8 years relevant work experience
Ability to prioritize multiple projects and tasks simultaneously with various cross-functional stakeholders, and reliably meet deadlines
Strong understanding of project management tools like Asana, Slack, MS Office, Figma, Box
Experience with resource management and capacity tracking
2-3 years of experience with paid media including paid social and online video/motion
Proven success in data-driven strategic thinking & process optimization
Outstanding team player and positive attitude
Must be a self-starter, thrives working in a fast-paced entrepreneurial environment, organized, detail oriented, collaborative, and flexible
Strong sense of ownership and accountability
A genuine passion for digital marketing and the online space with a strong knowledge of digital commerce, performance marketing (email, paid social and other media), A/B testing, and UX.
A love for Client - you wear Client, follow Client channels, and exemplify brand values
A connection to streetwear culture and a natural passion for keeping up with the latest market trends
CLIENT, Inc. is a growth company that looks for team members to grow with it. Client offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric
atmosphere for professional development. No matter the location, or the role, every Client employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
CLIENT, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.