Phone Triage RN, Family Medicine- Hadley at Cooley Dickinson Medical Group (CDP) in Hadley, Massachusetts

Job Description:

About Us



With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work, behavioral health, and other critical needs of the community.


The Cooley Dickinson culture is built on living the values of our organization. Every employee is valued, no matter what professional function. Come work where you can make a difference every day, with opportunities for growth and development, in a great place to call home!



Hadley Family Medicine



For over 25 years, Hadley Family Medicine has provided superb outpatient primary care for communities of western Massachusetts. Family is not only our specialty, as we see patients of all ages, but also our identity: our founders were a pair of brothers and their two classmates from medical school, and their sense of community still imbues spirit and purpose into everything that we do today. While we have access to world-class healthcare resources of the Mass General Brigham system, our passion for care is driven by our commitment to our patients and support of one another. It is our community that has not only lead Hadley Family Medicine to be the most tenured primary care clinic in the medical group, but motivated our patients to trust us with their primary care for decades. Located at 234 Russell Street, Suite 7 in Hadley, MA-our team is representative of the diverse and historic communities that make Hadley one of the jewels of the Commonwealth.



What Matters to Us



We are constantly aiming to improve access for patients and to meet the evolving health care needs of the communities we serve. Primary care is all about relationship-building! We pride ourselves on our compassionate, family-focused approach. We really get to know our patients to ensure that they are receiving exceptional, personalized care in a comfortable, friendly atmosphere.


Are you ready to bring your talent to this practice and join us in moving health care forward?



Role Overview



We are seeking 32- hour Triage RN to support the practice onsite, Monday through Friday, 9:00am-5:30pm or 8:30am- 5:00pm.


Dedicated to phone triage, the Nurse will handle patient interactions via telephone, provide advice in accordance with clinical protocols, and coordinate proper disposition. Calls are related to patient concerns, appointments, pre and post procedures, urgent care, inpatient admissions, prescription refills, and test results.



Qualifications

Qualifications

• Graduate of an accredited Registered Nursing program required.


• Current Massachusetts licensure as an RN required.


• Current BLS certification from the American Red Cross or the American Heart Association required prior to hire.


• Family Medicine/Primary Care Nursing experience preferred.


• Phone Triage experience preferred.

EEO Statement

It is the policy of Cooley Dickinson Health Care to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Cooley Dickinson Health Care will provide reasonable accommodations for qualified individuals with disabilities.


Cooley Dickinson Health Care embraces diverse skills, perspectives and ideas, and encourages people of color, veterans, people with disabilities, LGBTQ candidates, and people from other underrepresented groups to apply. Apply Now