ServiceNow developer provides configuration and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting and third party software integrations. Responsibilities for this position include: • Develops ServiceNow software solutions using JavaScript, Jelly, Web Services, MYSQL, XML, HTML and CSS • Configuration Management (CMDB) • Strong math and analytical skills excellent oral and written communication skill • Analyze system performance issues and determine performance enhancements • Administration of Knowledge Base and Service Catalog • Configure out-of-the-box workflows and create/maintain custom workflows • Configure application related fields, forms, views, email notifications, acceptance roles and access controls • Integrate ServiceNow application(s) with third party systems/applications via APIs • Provides input to staff involved in writing and updating technical documentation such as user manuals. • Prepares reports on analyses. Desired experience for servicenow developer includes: • Relational database expertise in relation to an enterprise software system (Oracle, MS SQL, MySQL) • Expert knowledge on building out ServiceNow CMS (ESS - Employee Self Service Portal) • Proficient in development of workflows, custom web services, custom notifications, assessments, custom app • Experience developing on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Request, Service Catalog • Strong knowledge of the ServiceNow data model and relationships • Experience administering a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI pages, UI actions, UI policies, ACLs, catalog items and updates of all other existing solutions requiring revisions