Day to Day Responsibilities of this Position and Description of Project:
This role will be part of the Program Management & Operational Excellence team (PMOE) team within Marketing Technology. Position is located in San Jose, CA. As a Technical Program Manager, you'll work on and lead complex cross-organizational programs working with stakeholders to create roadmaps, plan requirements, manage timelines, identify risks, and communicate clearly with cross-functional partners across the company.
Responsibilities:- • Define program objectives with key business partners, key products to be delivered and develop project specifications, agree project plan baseline including scope, key activities, deliverables, resource requirements, dependencies, time constraints and milestones. • Partner with engineering and product leaderships to drive consistency in delivering quality products through agile processes at scale • Set up/utilize roadmaps, project plans and schedules to oversee all activities. • Manage relationships amongst key partners by building confidence and trust with clear professional communications on all management levels and assured expectation management. • Drive program execution; track delivery; expect, monitor and control change, own scope management and risk management; proactively seek and resolve blockers through effective escalation to stakeholders. • Conduct progress reviews to assess project outcomes, build confidence that projects will deliver to time, budget and agreed standards. Provide timely, consistent and accurate reporting of the status of initiatives to stakeholders. Develop and deliver necessary presentations including supporting documentation to all levels throughout the organization. • Work closely with the PMO/ Operational Excellence team (ways-of-working, status tracking, and roadmap tools) while ensuring successful delivery of projects against strategic priorities.
Basic Qualifications: • BA/BS degree required. • At least 8 years of experience with program management (??technical preferred). • Experience in Agile and/or Lean methodology • Highly proficient in program management and collaboration tools. • Strong process orientation as well as business acumen and communication skills.
Essential Skills Required:- • Strong verbal and written communication skills, including an ability to communicate effectively at all levels. • Experience moving technical or engineering programs and products from inception to delivery • Good stakeholder management skills across all levels of hierarchy • Good knowledge in simplifying/automating ways of working • Experience leading complex strategic initiatives. Proficient in analytical and problem-solving skills. • Experience with collaboration, planning and project management tools (e.g. JIRA, Portfolio, Confluence, dashboarding with queries and rich filters). • Deep knowledge of product lifecycle management, agile execution and have experience working in a cross-functional environment. • Extreme attention to detail and precision in producing quality deliverables. • Proficient use of Google Office Suite (Docs, Sheets, and Slides)
Bonus Skills: • Background in digital marketing domain or technology • Scrum, Agile or Lean certification(s)