When joining Elevations, you can expect to work for a company with:
A leadership team that strives to make this the best place you've ever worked!
A focus on supporting our employees' mental, physical, and financial well-being
A commitment to diversity, equity, and inclusion recognized by the Denver Business Journal and Colorado Association of Realtors
A highly engaged workforce devoted to innovation, continuous improvement, and collaboration
A reputation for excellence, as evidenced by being a two-time recipient of the Malcolm Baldrige National Quality Award
A passion for consistently providing amazing experiences and creating raving fans
If you join our team, here are some of the perks you can expect:
A competitive total rewards package with 4 weeks paid time off for full-time employees, work anniversary paid time off, paid volunteer time off, and 12 paid holidays
Comprehensive medical, dental, and vision plans with employer contributions to supercharge your Health Savings Account
Up to a 4% match on 401(k) contributions
Up to twelve weeks of fully paid parental leave
An extensive Employee Assistance Program that provides personalized care options for your whole household
Ample opportunity to learn, develop and grow with access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/year
Location:
Rotating between Elevations Credit Union- Boulder branches
Summary/Objective:
As part of the branch team, the Teller I serves as the face of Elevations for many of our members. This position provides account transaction services and engages with members to explore other financial needs. The Teller I is an important part of the branch team that creates raving fans through delivering amazing experiences-every member, every time.
Essential Functions include:
Exhibits passion for Elevations Credit Union (ECU) and demonstrates Elevations' core values, Integrity, Respect, Passion, Creativity, and Excellence.
Engages members using the Personalized, Elegant, Accurate, Kind, and Timely (PEAK'T) Service Model with care, professionalism, and the highest level of service to explore relevant solutions to members and refer to internal partners as identified.
Performs teller transactions to include, but not limited to, processing account deposits, withdrawals, and payments promptly and accurately.
Maintains high-level operational excellence in the completion of daily teller operations including but not limited to, cash balancing, completing opening and closing tasks and/or performing and/or supporting the completion of periodic cash control and operational audits.
Develops good interpersonal relationships by helping members feel valued.
Adheres to all applicable Federal and State laws and regulations governing the Credit Union, including the Bank Secrecy Act (BSA).
Follows process and procedures to protect members and ECU from fraud and loss.
Reports to:
Branch Manager
Manages:
This role does not have supervisory responsibility
Required Education and Experience:
6 months experience successfully managing customer service interactions in a fast-paced environment
Equivalent to a high school diploma
Proficient in Microsoft Word and Excel
Preferred Education and Experience:
Bilingual English/Spanish speaking preferred - includes $75/month bilingual bonus after passing aptitude assessment!
Work Environment:
Elevations uses multi-factor authentication to keep our data safe. As such, a personal smart phone is a requirement for employment with us. This job operates in an office setting and routinely uses standard office equipment.
Physical Requirements:
Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10 lbs of force occasionally and up to 25 lbs of force infrequently to lift, carry, push, pull, or move objects.
Position Type/Expected Hours of Work:
Part time, ½ time 20-25 hours per week
Days of work: Every Mondays, Wednesdays and Saturdays and preferably Thursdays
Classification:
Non-Exempt
Compensation:
The base pay of the budgeted range is $18.75 per hour + annual bonus.
Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.
Differential Pay:
As part of the requirements for a float position, you will receive an additional $1.50 per hour shift differential, with the exception of training, PTO, and Holidays.
Anticipated Application Window:
This role is anticipated to close within 25 days from the date of posting. However, if the position has not been filled, Elevations may keep the application period open longer.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
About Us: Elevations Credit Union is a member-owned not-for-profit financial institution serving Colorado's Front Range. Founded in 1952, we've grown from 12 members and less than $100 in assets to an institution with 15 branches and more than 170,000 members that manages over $3 billion in assets and is the No. 1 credit union mortgage lender in Colorado. At Elevations, we've made a commitment to move away from a product-centered business model and focus instead on creating consumer solutions. Our objective is to provide our members, as well as the entire community, with unbiased consumer information.
EEO Statement: The Credit Union is committed to fostering and maintaining a positive and inclusive work environment.
The Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, age forty and over, color, disability, gender identity, genetic information, military or veteran status, national origin, religion, sex, sexual orientation, or any other applicable status protected by state or law.
Candidates for certain positions may be required to submit to a credit history report in determining qualification for employment with Elevations Credit Union. If the position you are applying for requires a credit history report, any information received in such a report will not be the sole factor in making an employment decision. A history of personal financial irresponsibility may be reason for disqualification insofar as it relates to your potential job duties. Elevations Credit Union is aware that occasionally there are extenuating circumstances that may affect an individual's credit history. We comply with the Fair Credit Reporting Act and the Colorado Employment Opportunity Act.
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Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA)