Receptionist at Town of Middletown in Middletown, Delaware

Job Description:

Receptionist

The Town of Middletown has an opening for a Receptionist.  This position is primarily responsible for answering incoming calls and directing callers to appropriate personnel, greet visitors/customers.

• Must have good communication skills and computer skills
• Must be customer service oriented
• Must be able to work overtime as needed
• Must have HS diploma/GED
• Must be able to successfully pass pre-employment background.
• For a list of job duties and qualifications, refer to the job description

Education and/or Experience:

• High school diploma or general education degree (GED). One to three months related 
  experience and/or training; or equivalent combination of education and experience. 

Essential Duties and Responsibilities:
Include the following. Other duties may be assigned.

1. Answers incoming calls and forwards calls to appropriate personnel or department.
2. Greets visitors and directs them to the appropriate department.
3. Maintains calendar for public meetings in computerized format on the network.
4. Responsible for scheduling conference room reservations and maintaining the calendar in computerized format on the network.
5. Updates internal telephone directory in computerized format on the network.
6. Hands out and receives employment application forms and maintains a log of applications received. Forwards applications to Human Resources daily.
7. Accepts, sorts, and distributes mail and other forms of express mail deliveries. Makes timely notification and/or delivery to appropriate personnel.
8. Checks every morning with each department supervisor to determine who is out for the day/week/etc. so calls can be directed to another individual.
9. Provides callers and visitors with directions and other information.
10. Performs other duties as may be assigned. 

Employment application and job description is available at Town Hall, 19 W Green St. Middletown DE and online at www.middletown.delaware.gov.  Application Deadline 3:00 pm on 06/14/24, drop off in person or email to HR@middletown.delaware.gov.

The Mayor and Council of Middletown

The Town of Middletown is an Equal Opportunity Employer dedicated to maintaining a qualified, competent workforce and providing excellent service to its citizens.

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