The Program/Project Manager will be primarily responsible for actively leading and managing the end-to-end project/program plan(s) of key Marketing strategic initiatives inclusive of (but not limited to) the scope, schedule, budget, and cross-functional resources required while proactively mitigating risks that may arise to ensure all aspects of the program are delivered successfully.
In this position, the project/program manager will work collaboratively within our Marketing function and broader organization to identify and engage with stakeholders, capture requirements, lead status meetings, develop project/program metrics, tools/artifacts, and develop leadership stakeholder communication documents that demonstrate planning, project health, and progress to overarching transformation initiatives.
The Program/Project Manager will report to the Director of Marketing Operations. With this role, the opportunities are endless as a key team member on the Marketing team, leading the way in terms of how we evolve project delivery within the Brand organization.
About the Job:
The Program/Project Manager is a key role within the Marketing Operations team. This role will be primarily responsible for actively leading and managing the end-to-end project/program plan(s) of key Marketing strategic initiatives inclusive of (but not limited to) the scope, schedule, budget, and cross-functional resources required while proactively mitigating risks that may arise to ensure all aspects of the program are delivered successfully.
In this position, the project/program manager will work collaboratively within our Marketing function and broader organization to identify and engage with stakeholders, capture requirements, lead status meetings, develop project/program metrics, tools/artifacts, and develop leadership stakeholder communication documents that demonstrate planning, project health, and progress to overarching transformation initiatives.
The Program/Project Manager will report to the Director of Marketing Operations. With this role, the opportunities are endless as a key team member on the Marketing team, leading the way in terms of how we evolve project delivery within the Brand organization.
The Day-to-Day: • Lead select strategic programs focusing on the growth levers and actively manage interdependencies. • Lead the process of stakeholder identification, analysis and ongoing management. • Leads stakeholder & project team meetings and helps drive content/key messages for meetings with Senior Leadership (and leads the meetings) • Accountable to effectively plan, facilitate, and ensure assigned initiatives are on track (monitoring/reporting progress and follow-up on action items) • Escalates issues & roadblocks to senior leaders/manager with proposed solutions and can resolve issues autonomously for complex problems • This role is both strategic and tactical, requiring an agile thinker with strong planning ability, interpersonal and communication skills. • Anticipate issues that would impair the team's ability to delivery and define mitigation strategies • Co-define the change management and communication strategy for the strategic initiative program within Marketing. • Work across the company, with the change management office to inform on Marketing Growth team efforts, highlight key blockers / areas of opportunity • Champion development of project/program management within Marketing, developing portfolio capabilities. • Active involvement and influence in building out ways of working maturity and capabilities by participating and establishing project/program management standard tools and best practices that can be used for broader transformation programs. • Frequent interaction and presentation to senior leadership on existing project / program plans and status.
Is this you? • At least 7-8 years related project/program management work experience and/or management consulting. • BA/BS degree, MBA, a plus • Strong knowledge and exposure in PM technical expertise categories - Planning &Programming, Process Optimization, Communication • Strong judgment, issues management, and problem analysis techniques • Knowledge/experience in Agile and Change Management methodologies a plus • Positive, self-motivated attitude and detail oriented with excellent follow-up skills. • Strong communication skills and cross-functional collaborator • Demonstrated ability to prioritize and manage multiple projects simultaneously. • Experience driving work within Marketing organization / non-technology environments • QSR/Fast Casual/Restaurant/Retail Industry Experience a plus