Join Thornton Brothers on a dynamic journey as a Customer Service Lead, where every day brings new challenges and opportunities to excel. You'll be at the helm of managing customer interactions, navigating difficult situations with grace and patience while championing a culture of excellence. Your adaptability will be key as you lead a team of two dedicated reps, guiding them through projects and refining their skills. If you're a strong leader looking for an opportunity where you can be the driving force behind a customer centric transformation, advocating for your team's interests and ensuring they're empowered to deliver their best, you're in the right place. Come take a chance to make a lasting impact and shape customer service at a growing company!