This position is a highly technical position that will assure the continuity of valid meter information and other required data is collected in the MV90Xi system, Sensus AMI Headend system and ItronEE and transferred to all other systems that need to consume the information for billing and other uses, both internal and externally.
The AMI Data Analyst will assure that servers, routers, operating systems, and databases are operating correctly and reporting data; analyze the daily performance of all meters, assure the continuity of and the high quality of data, monitor the billing success and other operational measures of success, and identify potential operational problem areas.
The AMI Data Analyst will assure the resolution of any meter exceptions caused by system performance, application or system failures to transmit meter data to post AMI systems or CSS.
The AMI Data Analyst will work with other team members to prepare daily analysis of AMI system performance, report problem areas to the summarize performance trends, and develop operational processes to improve data collection.
The AMI Data Analyst will work with the Energy Sales and Services, Information Technology, Customer Services, Regulatory and Metering Services to assure data flows from the meter point through various AMI systems to successfully provide data to all required systems in a timely manner.
Requirements
A four-year degree in business, computer systems, or engineering is preferred (highly technical position). This position requires more than two (2) years' experience in Customer Services, data analysis, communications systems, Metering Services, Information Technology or distribution operations. 10+ years of experience in these areas will be considered in lieu of a four-year degree.
Ability to work with and across the various departments management team.
Knowledge of Customer Services billing processes and field services, communications technologies and systems (particularly RF systems), metering technologies, management of multiple activities, and the IT systems necessary to monitor and measure the deployment of over 1.5 million meters.
Ability to manage complex technology and business issues.
Occasional "on call" assignments/irregular hours when required.
Good interpersonal skills-ability to work with managers and peers, vendor and suppliers.
"The hourly pay range for this position is $40 to $45/hr (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
*Note: Disclosure as required by the Equal Pay for Equal Work Act (CO), NYC Pay TransparencyLaw, and sb5761 (WA)."
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.For immediate consideration, please forward your resume to Allison at agaede@synergishr.com. If you require assistance or an accommodation in the application or employment process, please contact us at agaede@synergishr.com.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.