Records & Information Management Analyst- Office of the Secretary at Federal Reserve Board of Governors in Washington, Washington DC

Job Description:

Minimum Education

Bachelor's degree or equivalent experience

Minimum Experience

3

Summary

The Records and Information Management Analyst provides records and information management consultation to professionals at the Board and throughout the Federal Reserve System. Incumbent may perform moderately complex business process and records consultation or analysis; support the design and maintenance of electronic records and related IT system functions; support the development of Records Program policies and guidance; support the review and approval/denial of the decommissioning of systems, applications, and collaboration sites; support the review and approval/denial of requests to destroy/delete records; perform collection management duties; and support related reference requests. Incumbent may support project management components of work and may contribute to the development of training related to one or more areas of records and information management.

Duties and Responsibilities

• Records Planning and Analysis: Assists more senior Records Program staff with the development of recordkeeping plans and guidance by using business process analysis (BPA), functional analysis, records inventories, and business documentation. This may include assisting with the development and implementation of recordkeeping recommendations, such as plans, policies, records schedules, and procedures, that meet the needs of unique lines of business while complying with records management laws, regulations, policies, and retention schedules.


• System Design and Development: Supports senior Records Program staff in efforts to research, design, test, certify, and implement recordkeeping functionality and requirements in complex Board and Reserve Bank systems and applications (e.g., cloud-based solutions, on-premise systems, SharePoint Sites, etc.) by using the results of program/process analyses. May support project teams and governance groups by analyzing contracts for records management requirements. May conduct analysis of systems and applications to determine if they meet Board and federal recordkeeping requirements while meeting the needs and requirements of business owners. This work may include, but is not limited to: working with senior information technology experts, program officials, and Legal Division attorneys to ensure that contracts meet records management requirements.


• System/Records Decommissioning, Migration, and Destruction: Supports senior Records Program staff in the review and approval/denial of requests to decommission and/or migrate systems, applications, and collaboration sites, such as SharePoint sites, SharePoint Online sites, and Microsoft Team sites. This includes working with senior Records Program staff to determine the function and contents of the site, determining the retention of the records of the site, deciding if the site needs to be archived or the contents copied to FIRMA, and potentially working with the Legal Division to determine if there are any legal holds on the contents. Supports senior Records Program staff in the review and approval/denial of requests from Board divisions and Reserve banks to destroy Board and Board-delegated records including verifying that the records meet the criteria for destruction and working with the Legal Division to determine if there are legal holds on the records.


• Records System Administration and Management: Supports senior Records Program staff in the administration and management of Records Program IT systems including FIRMA and the Records Email Vault (REV). This work includes, but is not limited to: working with senior Records Program staff to enhance search capabilities and other functionalities within FIRMA and REV; supporting the development of new interfaces between FIRMA and other records repositories of Board documents; working with senior Records Program staff to clean related IT interfaces and backlogs; assisting with the development of filing structures and defining standard metadata requirements to be used for new collections of FIRMA records; assisting REV users with searches and exports of email and messages; supporting senior Records Program staff in efforts to establish, evaluate, and make recommendations to improve existing workflows used to process analog and electronic records; triaging and supporting resolution of IT/Help Desk issues related to Records Program IT systems; providing testing support and quality control reviews for systems and their content; and supporting senior Records Program staff with writing policies and procedures that relate to Records Program IT Systems and their content.


• Policy and Guidance Development: Supports senior Records Program staff in efforts to develop and issue records and information management policies and guidance, including proper electronic recordkeeping and IT systems processes and procedures that align to Board and Reserve Bank business needs and comply with federal (e.g., National Archives and Records Administration (NARA)) records laws and regulations. May assist Board and Reserve Bank staff (officers, managers, and others) with the interpretation of federal and Board-specific records and information management policies, procedures, and records schedules, which includes supporting the development and delivery of training to ensure thorough understanding of records management policies and/or use of related IT systems.


• Collections Management: Works with senior Records Program staff to process sensitive and moderately complex FIRMA records collections and legacy analog records through collection maintenance projects, digitization projects, and offsite storage. Supports senior Records Program staff in the identification of gaps in records, assists with locating records to complete the collections, and helps to review collections to ensure that records are in the correct collection in FIRMA and readily accessible for retrieval. Supports senior Records Program staff in the development of recommendations for the reorganization of records collections, as necessary, and may help analyze records to determine necessary metadata to facilitate better access to the information. Performs quality control review of documents processed into FIRMA to ensure they are accurate and complete and that they meet recordkeeping guidelines. May develop aids or guides to assist with documentation of collection rules and subsequent retrievals. Supports senior Records Program staff in processing all incoming records deletion approval requests and backlog of deletion approval requests in a timely manner and on a consistent basis. May also respond to deletion approval requests sent to OSEC by the Board Applications Service Desk (BASD).


• Reference Requests: Supports facilitation of responses to moderately complex and time sensitive reference requests including FOIA requests, Congressional inquiries, and internal requests for records in the custody of the Records Program. Works with senior Records Program staff to define search topics, discuss search terms, and to review potential responsive documents. Helps determine where responsive documents may be located at the Board and Reserve Banks, supports senior Records Program staff in deciding which records series may contain responsive documents, leverages knowledge of search methodologies to determine how best to conduct the necessary research, utilizes a wide variety of finding aids, and may assist with locating responsive documents.


• Project Management: Works with senior Records Program staff to support various project initiatives in the Board's Records Program. Project management work may include: collaborating with project stakeholders, gathering project and process requirements, assisting with planning and developing project plans, supporting tracking of progress against plans, reporting on progress to senior Records Program staff as appropriate, and helping to resolve unforeseen problems that arise. Project management work may be performed using either traditional project management or agile project management principles.


• Performs additional duties as assigned.

Requires a bachelor's degree and a minimum of 2 years of experience in information management, library sciences, history, or a related field; or equivalent experience. A master's degree in information management, library sciences, or history with 1 year of related experience is preferred. Must possess knowledge of records and information management concepts, principles, and practices, including electronic records and information management. Must possess analytical, problem solving, research, and business process analysis abilities. Must have attention to detail and a demonstrated ability to balance multiple assignments simultaneously. Must possess and demonstrate subject matter expertise regarding applicable laws, regulations, and guidance (e.g., Federal Records Act, Paperwork Reduction Act, Open Data Act, FOIA and Privacy Acts, federal records regulations, Board-specific policies and procedures, etc.). Must be able to obtain a working knowledge of Board and Reserve Bank functions to develop and implement electronic recordkeeping processes for Board divisions and Reserve Banks. Must be able to quickly learn and remain current on a wide range of relevant information technology used at the Board. Must have the functional knowledge and ability to incorporate recordkeeping functionality and technical business processes into those systems and applications. Must have a working knowledge of best practices associated with usability, information systems design, and information retrieval. Must be able to learn and have a working knowledge of the holdings of the Records Program to ensure appropriate searches are conducted when locating documents responsive to records requests. Must have interpersonal skills to interact with a breadth of Board and Reserve Bank staff at all levels and build relationships as appropriate. Must demonstrate communication (oral and written) and consultative skills, especially the ability to both clearly and concisely communicate findings or information and train others at all levels. Must have familiarity with and ability to apply project management principles to work performed, whether traditional or agile.

The Records and Information Management Analyst will support senior Records Program staff with the management of various digitization projects. This role will perform quality review of documents digitized by the Board's vendor to ensure they are accurate, complete, and comply with the Board's digitization standards. Additionally, this role will process digitized records in FIRMA, the Board's recordkeeping system, and analyze records to determine necessary metadata to facilitate better access to the information.

This is a hybrid position is located in Washington, DC with a minimum on-site requirement of 6 days per month and as business needs require. This is an 18-month TERM position with a January 2026 end date.

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