The Parts Coordinator is responsible for processing parts orders, keeping track of inventory levels and ordering additional merchandise as needed to meet the needs of the company and its customers.
The Nuts and Bolts
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs
Receives orders via telephone, email, Sales Force, and other forms from customers, ensures accuracy and completeness of orders
Follow up with customers and/or vendors on all customer orders, phone calls and inquiries
Verify the correct source, price, current availability, and lead-time of the requested part
Review and update open order report to ensure accuracy
Provide assistance with warehouse responsibilities such as ordering, receiving, stocking, inventory, and record keeping; suggest product changes, additions and stocking levels
Organize all inventory locations and storage points to ensure inventory is easy to locate and identify for accurate and rapid placement and pulling
Return all non-stocking parts are returned to vendor and all refunds/credits are applied for and processed in a timely fashion
Place inventory orders to satisfy customer orders and maintain inventory levels
May assist in maintaining stock levels and pricing on showroom displays, and ensuring displays are presented professionally
Participate in scheduled physical inventory, random audits, and daily cycle counts to ensure inventory accuracy within the warehouse is at or above established standards
Perform end of billing procedures to ensure inventory is correctly committed and reduced
Collect modes of payment (Cash, Check, Credit Card), may apply payment to invoice, may reconcile daily transactions
Establish working relationships with all departments and branches of the organization to resolve issues
Required Credentials
Zero (0) to two (2) years of experience in related parts sales
Prior experience working with ERP/MRP programs preferred
Proficiency in Microsoft Office programs, specifically Excel, Word and Outlook
Ability to recognize basic mechanical parts
Knowledgeable in proper cash handling procedures
Knowledgeable in vehicle body related parts and service industry
How We Make an Impact
At Reading Truck, we have more than 65 years of industry leadership in the manufacture, distribution, and enhancement of work truck bodies. As the world's largest upfitter of work trucks, we continue to experience rapid growth through our expanding network of more than 20 locations across North America. Take the next step in your career and come get paid to play with trucks!
Some of Our Total Rewards
We offer big company perks with small company culture:
Comprehensive benefits package including Medical, Dental, Vision and Life
401(k) Savings Plan with Company Match
Tuition Reimbursement
10 Paid Holidays
Generous Footwear, Eyewear, and Safety Equipment Discount Program
Paid Training and Development Programs
J.B. Poindexter & Co., Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
AGENCIES / THIRD PARTY RECRUITING FIRMS: Any unsolicited submissions received from third party agencies will be considered property of Reading Truck, and we will not be held liable for any fees related to those submissions.
To learn more about Careers with Reading Truck visit our careers page https://www.readingtruck.com/about/careers/