Sales Engineer II at Shentel in Chambersburg, Pennsylvania

Job Description:

Sales Engineer II

Chambersburg, PA, USA • Covington, VA 24426, USA • Edinburg, VA 22824, USA • Frederick, MD, USA • Hanover, PA 17331, USA • Harrisonburg, VA, USA • Inwood, WV, USA • Oakland, MD 21550, USA • Omar, WV 25638, USA • Pineville, WV 24874, USA • Shippensburg, PA 17257, USA • Summersville, WV 26651, USA • Waynesboro, VA 22980, USA • Weston, WV 26452, USA • Winchester, VA 22601, USA • York, PA, USA Req #3156

Tuesday, May 7, 2024

Shenandoah Telecommunications Company (Shentel) provides broadband services through its high speed, state-of-the-art fiber optic and cable networks to customers in the Mid-Atlantic United States. The Company's services include: broadband internet, video, and voice; fiber optic Ethernet, wavelength and leasing; and tower colocation leasing. The Company owns an extensive regional network with over 8,300 route miles of fiber and 220 macro cellular towers. For more information, please visit www.shentel.com.

Job Summary:

The Sales Engineer is responsible for designing and recommending complex data network and voice network solutions for Shentel customers. Responsibilities include providing technical information and engineering support to the Shentel Sales team, communicating with customers about Shentel products and services, and developing an understanding of the customer's business requirements in order to recommend solutions that exceed a customer's requirements. Additional responsibilities include providing input for RFPs/RFIs by producing network designs, diagrams, and technical responses and tracking project cost and managing each project through project completion.

Qualification Requirements:

Education: BS in a relevant engineering or technology field preferred. Other candidates with a strong technical background and substantial industry or military experience will be considered.

Experience Level:

5 or more years of experience in the telecommunications industry is required

2 or more years of Sales Engineering or consulting support with a focus on data and voice communications in a position working directly with customers

Special Requirements:

CCNA, CCDA, or similar certifications preferred, but not required

Strong project management experience

Special Requirements:

Detail oriented and strong organizational skills

Demonstrated strong troubleshooting and problem solving skills

Excellent written and verbal communication skills

Ability to multitask and manage multiple projects simultaneously

Knowledge of:

Fiber Networks (outside plant, network equipment, CPE)

Access networks (FTTH, DSL, DOCSIS, Metro Ethernet)

Transport technologies (Ethernet, optical networking, IP routing/networking)

Routing & Switching (MPLS, VPN's, layer 2/3 QOS, VLAN, ISIS, BGP, and HSRP)

Voice network technologies and protocols (traditional telephone and VoIP)

Head End network technologies (HE optics, nodes, actives, passives, STB's, digital headend equipment, etc.)

Shentel provides a drug-free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.

If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact a HR Representative at 540-984-5241 or employment@emp.shentel.com. When you contact a HR Representative please identify the type of accommodation or assistance you are requesting. We will assist you promptly.

For technical issues with the website, please contact employment@emp.shentel.com.

EEO is the Law and Pay Transparency

Other details

• Job Family Engineering & Operations
• Job Function Incumbent Cable
• Pay Type Salary
• Required Education High School

Apply Now

• Chambersburg, PA, USA
• Covington, VA 24426, USA
• Edinburg, VA 22824, USA
• Frederick, MD, USA
• Hanover, PA 17331, USA
• Harrisonburg, VA, USA
• Inwood, WV, USA
• Oakland, MD 21550, USA
• Omar, WV 25638, USA
• Pineville, WV 24874, USA
• Shippensburg, PA 17257, USA
• Summersville, WV 26651, USA
• Waynesboro, VA 22980, USA
• Weston, WV 26452, USA
• Winchester, VA 22601, USA
• York, PA, USA

Apply Now