Loans & Work-Study Support Specialist at University of Iowa in Iowa City, Iowa

Job Description:

Do you have experience or interest in working work-study (student employment), institutional loans, private loans, and grants? Are you looking for an opportunity to work on a team and interact with parents and students regarding their financial aid eligibility requirements? If you answered "Yes!", the Loans and Work-Study Support Specialist with the Office of Student Financial Aidposition at the University of Iowa, may be the career move for you!



WHAT YOU'LL DO: In this role, the Loans and Work-Study Support Specialist will support and provide guidance to the Processing and Verification team. This role will work collaboratively across the Office of Student Financial Aid and provide support to the Funds Manager Team. This role will work with work-study (student employment), institutional loans, private loans, HRSA Health Workforce loans, Pell Grants, Direct Loans, and TEACH Grants.

The Loans and Work-Study Support Specialist will also have an opportunity to:

• Assists with reviewing/approving/denying Institutional Loan requests through DocuSign and entering approved loans into MAUI (internal system).
• Assists with the Work Study Changes task bucket.
• Assists with the Institutional Emergency Loan Fund (Self Service Loans) and the UI Institutional & Health Profession Educational Loan Funds.
• Assists with any work required to complete Federal Direct Loans (subsidized, unsubsidized, HUNSUB, PLUS, & Graduate PLUS), Federal Pell Grant, Federal TEACH programs etc. This includes Common Origination and Disbursement (COD) record reporting, reject record troubleshooting and resolution, and monthly external reconciliation.

*For a full job description, including all duties and competencies expected, please e-mail the contact listed below.


About the Department: The Office of Student Financial Aid assists students with the costs of their educational investment. Our committed team of professionals works in partnership with families, providing information on available options and assisting with the financial aid process.


This position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.


POSITION QUALIFICATIONS


Required:

• Bachelor's degree or an equivalent combination of education and experience is required.
• Experience working in a post-secondary academic setting or in another sector dealing with budgeting, counseling, and/or education, typically six months to one year.
• Communicating for effective relationships: Demonstrates a working proficiency, knowledge and application of the communication techniques and relationship building skills that develop the ability to work with a variety of individuals and groups in a constructive and collaborative manner.
• Effective presentation skills: Demonstrates a working proficiency in preparing and delivering effective presentations; typically demonstrated with six months to one year of public speaking.
• Accuracy and attention to detail: Demonstrates a working proficiency in understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
• Data gathering and analysis: Demonstrates a working proficiency and knowledge of data gathering and analysis tools, techniques and processes; ability to use these to gather and analyze data for a specific or variety of needs and/or projects.
• Working proficiency with Microsoft Excel, Word, and Outlook.

Desired:

• Minimum 1 year of Financial Aid Office experience.
• Demonstrates a Basic proficiency level in:
• The knowledge of University of Iowa policies, procedures, and regulations.

• Demonstrates a Working proficiency level in:
• The knowledge of and the ability to develop and implement financial aid programs and policies to attract outstanding students and help them finance their course of study.
• The knowledge of needs analysis and federal verification along with a basic understanding of Federal Methodology.

TO APPLY

To be eligible for consideration, applicants must upload both of the following and mark them each as a "Relevant File" to the job submission:

• a resume and a

• cover letter


Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check.



Compensation: Anticipated salary $41,000-commensurate dependent upon qualifications. Salary will be discussed at time of interviews.


Reach out to Monica Frank to learn more about benefits, compensation practices, and career development opportunities.



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to learn more about why you should join the UI!



Additional Information

• Classification Title: Financial Aid Counselor
• Appointment Type: Professional and Scientific
• Schedule: Full-time
• Work Modality Options: Hybrid within Iowa

Compensation

• Pay Level: 3A
• Starting Salary Minimum: 41,000
• Starting Salary Maximum: to commensurate

Contact Information

• Organization: Provost
• Contact Name: Monica Frank
• Contact Email: monica-belt@uiowa.edu

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