Albany Chiropractic & Physical Therapy is actively seeking a Full-Time Or Part Time Front Desk Receptionist to join our team!
Exciting opportunity to join a fast-paced holistic health care and wellness center as a vital team member to coordinate the schedule of multiple providers. Opportunity for growth and advancement and to work with multiple providers in a non-corporate patient centered practice. Prior experience is a bonus but not necessary.
Position Summary
All duties involved in the medical receptionist position, including but not limited to, answering the telephone; helping patients with questions; scheduling appointments; and redirecting the phones as needed.
Position Accountabilities
Performs all medical receptionist duties for patients, including but not limited to:
Greets patients; assists new patients with completion of registration forms; explains any delays or interruption in the schedule to patients, i.e. patient wait times
Answers all calls timely and with courtesy; documents accurate and detailed messages; provides general information to patients
Schedules patient appointments
Makes all new patient charts
Enters new patient information into database
Files all information into charts as directed or assigned.
Performs all medical receptionist duties for providers, including but not limited to:
Prints schedule for each provider at start of day or upon request
Assists providers with any business-related errand or chore
Provides clear messages to providers and staff using approved forms in legible handwriting.
Performs all medical receptionist duties for financial purposes, including but not limited to:
Collects all copays/deductible/co-insurance payments from patients
Gives receipts to patients for all monies collected
Batches credit card receipts and runs report from credit card machine daily
Logs monies sollected on Daily log and give to appropriate person at days end
Obtains referrals for testing as needed
Schedules diagnostic and other testing as directed
Performs all other medical receptionist duties including but not limited to:
Maintains cleanliness of front desk and waiting room area on a daily basis
Assists with training new employees and cross-coverage training.
Provides back up tbr other staff members as needed.
Performs other duties as assigned.
Position Qualifications
Minimum Education: High School Diploma or equivalent required
Minimum Qualifications: 2 to 3 years' experience working in a physician's office preferred. Ability to greet and effectively relate to patients, physicians and staff. Ability to learn a variety of skills. Demonstrated computer and clerical skills. Good interpersonal skills and the ability to communicate clearly, orally and in writing. Presents oneself in a professional manner through appearance and conduct.
Certification Registration : None
Physical Demands: Moderate physical effort (lift/carry up to 25 lbs.). Occasional prolonged, extensive, or considerable standing/walking. Occasionally lifts, positions, pushes and/or transfers patients. Occasionally 1ifts supplies/equipment. Manual dexterity and mobility. Occasional reaching, stooping, bending, kneeling, crouching.