We are seeking a full-time Training Media Specialist Consumer Sales in our Olathe, KS location. In this role, you will be responsible for designing, shooting, and editing video materials presented to customers through various support channels.
Essential Functions
Partner with Consumer Electronics Segments, exuding a high level of technical aptitude, to create media content needed for supporting partnering retail associate needs with a focus on increasing mind-share and competency in Garmin's product offerings
Produce and deliver high-quality support videos on a scheduled basis, meeting production deadlines
Display strong technical support skills understanding Garmin products and customer expectations
Communicate and collaborate closely with Consumer Sales leaders and team members on planning of content, writing script and designing storyboards for content discussed
Revise content as needed taking all feedback into account and using sound judgment in decision making
Demonstrate Profiecency with Davinci Resolve
Remain current on changes in policies, procedures, product offerings, digital technology, and video/film developments
Become highly knowledgeable in the specifications, capabilities and operation of Garmin products and software applications across all consumer markets
Understand retail associate needs regarding Garmin products, features and benefits in order to develop media to assist in increasing retail sales
Produce content requested from non-segment sources (ex. training team, other managers, etc.)
Review previously created content regularly for accuracy and necessity and offer suggestions for improving processes and guidelines
Represent department and company image to the public by means of training videos and ensure a high level or quality and accuracy is maintained in all content released to the public
Timely completion of tasks and/or projects of high complexity within the defined process
Basic Qualifications
Bachelor's Degree in Marketing, Business Administration, Adult Education, Human Resources, Interactive Design, or related field OR a minimum of 4 years relevant experience
Minimum of 2 years experience in filming or editing content
Demonstrated proficiency in Adobe Creative Suite, Microsoft Excel and Word
Personal or professional demonstrated technical aptitude
Excellent researching, writing and editing skills for videos
Demonstrated strong and effective verbal, written, and interpersonal communication skills
Must be positive, professional, detail and quality oriented, organized, team oriented and a driven problem solver, multi-tasker, and self-starter with the ability to prioritize and exercise sound judgement in a fast paced, deadline-driven environment with minimal supervision
Possess customer experience and Garmin product knowledge
Desired Qualifications
Verbal presentation skills that lend themselves to on-camera training
Training experience with high profile clients and/or business partners
Practical experience in post-secondary or adult education
Knowledge of Garmin and competitive products
Experience in developing interactive, multimedia training materials
Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits