Assistant Director- Residential Life at University of Houston in Houston, Texas

Job Description:

Responsible for a major component of Residential Life. Provides leadership to attain the goals and objectives of the department of Student Housing and Residential Life.

EEO/AA

SUMMARY:

The Assistant Director of Residential Life is an integral part of Student Housing and Residential Life's (SHRL's) leadership team. The Assistant Director provides the vision and leadership for areas of responsibility that ensures that residential life is advancing the SHRL Mission, Vision, and goals as well as the Division's Strategic Initiatives. The Assistant Director for Residential Life reports to and provides support for the Director for Residential Life.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

Staffing and Supervision

• Responsible for the direct supervision of multiple full time professional staff members, such as: Residential Life Coordinators, Supervisors of Residential Desks and/or Program Coordinators

• Indirect supervision of Residential Life student staff which may include: Graduate Assistants, Resident Advisors, Community Mentors, and Desk Assistants, and other student staff members

• Indirect supervision of SHRL professional staff working on assignments that the Assistant Director oversees

• Provide effective personnel management through supervision, staff development, training, recruitment and retention of competent, diverse, staff; the ability and willingness to delegate effectively and to hold direct reports accountable; address staff issues; promote the professional growth and development of the entire team

• Provide a clear onboarding program for staff

• Participate in recruitment, selection, and training of staff members throughout SHRL, including full time permanent staff, part time temporary staff, graduate assistants and undergraduate student employees

• Serve as the primary advisor for the Residence Hall Association and NRHH, and secondary advisor for Hall Councils

Programs and Services Management

• Responsible for the overall management of area, including policy development, strategic planning, goal setting and direction of all operational, fiscal, and personnel aspects of the program/service area

• Possess strong strategic thinking skills, with an emphasis on delivering and measuring action plans

• Establish and measure learning outcomes or program outcomes for programs and services

• Create assessment plan for programs and services in area; contribute to SHRL Assessment Plan

• Be a strong decision-maker, with transparency in decision-making and management; the ability to make good, consistent, and fair decisions based on fact and data

• Responsible for ensuring continued compliance with all local, state, safety and employment laws and regulations

• Work closely with SHRL Operations and Outreach staff to ensure processes that intersect with your area are operating effectively and providing positive customer service experiences for residents; participate in regular community walks to identify potential issues in the community, advocate for facilities needs in area, participate in Facilities meetings as needed

• Monitor results and follow up of health and safety inspections, fire drills

• Oversee operational processes in the designated area are completed accurately and timely including, but not limited to: opening/closing processes, billing damages, room transfers, lock out processes, key audits, census, rosters, RA duty scheduling, learning community assignments, etc.

Departmental Responsibilities

• Serve on 24-hour Back-up Professional on Duty (day, evening, holiday, and weekend) 365 days a year in rotation with other senior staff responding to a variety of emergencies, as needed. On-call response may include, but is not limited to: crisis and emergency response; facility maintenance; direction and support for live-in paraprofessional, graduate, and professional staff; and conflict resolution for residents living in on-campus housing facilities students; Serve on SHRL ride out team for campus emergencies

• Maintains knowledge of federal, state, and local laws, UH MAPPs and SAMs and general policies and procedures applicable in a higher education residential life setting. Continues to read and study current literature on student learning, student development theory, management theory, and student affairs.

• Establish and maintain collaborative relationships within the department, with other departments, student groups, the university community and stakeholders.

• Actively participates in departmental outreach activities, programming, and staff/student training

• The ability to work with and support cross-functional teams and to foster teamwork

• Develops strategies in line with the SHRL Mission Statement to enhance residents' experiences. This includes recommending and initiating solutions to problems or issues in systems procedures, ensuring residents' needs are continually met in a supportive, caring manner

• Assist SHRL staff members (individuals and team) to develop and build skills necessary to accomplish goals and priorities of the department

• Liaison with Marketing to make sure that the website and other materials are up to date

• Serve on department committees; represent the department on division and university committees

• Assist with other projects as directed

Advising

• Advise the Residence Halls Association (RHA), including the direct advising, mentoring, leadership development and training of all RHA Executive Board members, and oversight of all RHA programs and budget.

• Advise the Advisor for the National Residence Hall Honorary (NRHH).

• Oversee the Advisors for Hall Councils.

• Work with residential life staff to identify prospective student leaders and develop a recruitment plan to encourage residents to become involved within the residential community, the Residence Hall Association (RHA), Hall Council, and NRHH

• Collaborate with other division offices to facilitate leadership training opportunities for residential students and staff.

Focused Projects

• Lead and implement projects focused on supporting the success of residential students, such as community and developing a sense of belonging. These are subject to change depending on current student trends.

• Collaborates with campus partners.

Other duties or projects as assigned as appropriate to rank and departmental mission.

Essential Position:
This position has been designated as an essential position based on the duties of the job and the functions performed. Positions that are designated as such are required to report to work/remain at work even if classes are cancelled, and the campus is working on limited operations in an emergency.
Bachelors and 5 years experience

Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Requires a minimum of five (5) years of directly job-related experience.

Additional Job Posting Information:
- Department is willing to accept education in lieu of experience.