Supervisor, QA Testing at Nintendo of America Inc. in Redmond, Washington

Job Description:

Nintendo of America Inc.

About Nintendo : Nintendo Co., Ltd., headquartered in Kyoto, Japan, has created franchises that have become household names worldwide, including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Pokémon™, Animal Crossing™, Pikmin™ and Splatoon™, through its integrated hardware and software products. Nintendo aims to deliver unique, intuitive entertainment experiences for everyone, manufacturing and marketing video game devices such as the Nintendo Switch™ family of systems, developing and operating applications for smart devices, and collaborating with partners on a range of other entertainment initiatives like visual content and theme parks. Nintendo has sold more than 5.8 billion video games and over 850 million hardware units globally. From the launch of the Nintendo Entertainment System™ more than 30 years ago, through today and into the future, Nintendo's continuing mission is to create unique entertainment that puts smiles on the faces of people all over the world. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo's operations in the Americas. For more information about Nintendo, please visit the company's website at https://www.nintendo.com/ .

Nintendo is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other.

DESCRIPTION OF DUTIES:

• Supervises assigned team(s), monitors performance and provides necessary support and guidance
• Coordinates with upper management on performance/conduct issues
• May track departmental analytical data and trends
• Facilitates the development, implementation, and adherence of test plans and procedures.
• Identifies, documents and analyzes process changes for increased efficiency and productivity.
• Authors and publishes procedures and policies within the area of responsibility, or as assigned.
• Monitors, evaluates and maintains performance metrics ensuring quality, cost, efficiency, safety, and process improvements to planned targets are achieved.
• Analyzes staffing trends to ensure strategies align with business needs.
• Ensures compliance with all company policies and procedures, including safety rules and regulations.
• Acts as a liaison with other departments regarding business functions related to product testing.