Academic Affairs and Student S at Harvard University in Cambridge, Massachusetts

Job Description:

Harvard University


Position Title: Academic Affairs and Student S

Req ID: 65720BR

School or Unit: Harvard Graduate School of Education

Description: Job Summary

Reporting to the Senior Associate Dean for Academic Affairs and Student Services, the Academic Affairs and Student Services Coordinator will work in close collaboration and partnership with all Degree Programs team members and affiliated offices to support students and ensure successful planning, implementation, and continuous improvement. This role will be responsible for academic and operational projects and initiatives to support the degree programs unit. Specific responsibilities include:

Position Description

Master's Programs

• Create a system and process for yearly assignment of academic advisors. Support logistics associated with advising. Maintain Canvas pages and associated materials for EdM Faculty Advisors, in support of the student advising model
• Support team-wide project management on events, communications and resources including yearly creation of Canvas pages, marketing cloud lists, August programming dates and locations.

• Create and track communications schedule/calendar for master's program team and integrate with other relevant offices.
• Provides logistical support for the Ed.M. Intellectual Contribution Award, managing nominations, designing certificates, and processing award payments
• Assess communication streams of master's team. Responsible for monitoring general master's program email address, responding to students, and triaging as needed and identifying areas for improvement.
• Coordinating and supporting any EdM-wide survey development and analysis, as well as supporting residential Ed.M.-wide web presence as needed.
• Contribute to general residential master's program initiatives as needed.

Team-wide support

• Develop systems, processes and structures for operation of 2nd floor 1-stop student support center
• Oversee Gutman 2nd floor front desk, including hiring and training student workers, providing front desk coverage as needed.
• Serve as a source of general information for all students, providing referrals to colleagues within the Gutman 2nd floor suite and other HGSE administrative offices.
• Provide general administrative support for the master's programs, such as supply orders, catering requests, room reservations, meeting scheduling, and materials preparation
• Manage financial processes related to assigned duties.
• Provide coverage for other team members and surge capacity as needed.
• Develop process for and oversee HR logistics for External and Alumni Readers
• As needed, assist the Senior Associate Dean with project planning and support

This is a two-year term position with possibility of renewal.

Basic Qualifications

Minimum 3 years of administrative experience required.

Any candidate wishing to be considered must supply a cover letter in addition to their resume and indicate meeting basic qualifications.

Additional Qualifications and Skills

Knowledge of Microsoft Office Suite, intermediate Excel skills.

Previous experience working in higher education supportive academic programs and students strongly preferred.

Exceptional verbal and written communication skills.

Ability to work collaboratively across various departments and stakeholders.

Strong attention to detail required.

Previous experience with financial processing preferred.

Prior experience in event coordination desired.

Working Conditions

HGSE is currently developing dynamic workplace models which will actively support a combination of on-campus and remote work (within a state in which Harvard is registered to do business) where business and operational needs allow. You and your manager will discuss the best schedule based on your role and operational need. If your role allows for remote work, please note that all remote work must be performed within a state in which Harvard is registered to do business (CA (Only Exempt), CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Please also note that Harvard will withhold each applicable state's required tax and other withholdings from your paycheck for the time you work there.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

We regret that the Harvard Graduate School of Education does not provide Visa sponsorship

About Us

HGSE Human Resources values diversity in all forms and believes that each employee brings a set of diverse experiences and identities to the workplace that makes us stronger, encourages innovation, and enhances our collective contributions. We continue to develop and support a workforce that reflects the diversity of those we serve; fosters an environment that allows everyone to belong and to bring their best self to work; and creates the conditions that empower employees to contribute their full potential to advancing the work of the school.

We do this by:

• Hiring and retaining staff reflecting the diversity of those we serve

• Providing employees opportunities to learn, grow, and be challenged

• Reviewing and ensuring fairness and equity in HR practices and policies including but not limited to hiring, promotion, and compensation

• Developing strong relationships and partnerships internal and external to our community to advance diversity and inclusion

• Communicating transparently and respectfully; and

• Fostering an inclusive, respectful, and professional work environment

About the Harvard Graduate School of Education

Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: www.gse.harvard.edu

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

LinkedIn Recruiter Tag (for internal use only)

#LI-LM1

Department Office Location: USA - MA - Cambridge

Job Code: 404037 Coordinator I (FSS)

Job Function: Faculty & Student Services

Work Format: Hybrid (partially on-site, partially remote)

Sub Unit: ------------

Salary Grade: 054

Department: degree programs - masters


Union: 55 - Hvd Union Cler & Tech Workers

Time Status: Full-time

Pre-Employment Screening: Identity


Commitment to Equity Diversity Inclusion and Belonging: Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EOE Statement: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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