Job Description:

POSITION DESCRIPTION

Title: Data Analyst

Revised: 05/08/2024

Salary Grade: Exempt Reports To: Chief Technology Officer

Department: Information Technology # Supervised Staff: 0 Mobile Device Eligible: Yes Laptop: Yes Cell Phone: Yes

The Data Analyst role is responsible for collecting and analyzing data across the business to make informed decisions or assisting other team members and leadership in making sound choices. The position will play a pivotal role in transforming raw data into actionable insights. This professional will work closely with stakeholders to understand their reporting needs and develop reports that organize and display data according to specifications.

Major Duties:

1. Collect, clean, and analyze data from the credit union’s various data sources.
2. Translate complex data into meaningful insight for business stakeholders.
3. Utilize SQL programming to design and develop tailored reports.
4. Collaborate with credit union teams to define report specifications.
5. Build data extracts from the credit union’s core database.
6. Familiarity with reporting tools and visualization platforms.
7. Ability to optimize queries for large datasets.
8. Validate data accuracy and maintain data integrity.
9. Work closely with credit union staff to understand reporting needs.
10. Performs data maintenance and administration tasks including research, identification, and coordinating the resolution of data issues.
11. Participate in the evaluation, recommendation, and selection of data warehouse components, including ETL (Extract, Translate, and Load), data mining, and metadata management tools.
12. Interface with third-party vendors for technical support as needed.
13. Document configurations, procedures, and troubleshooting steps.
14. Participate in cross-functional projects and initiatives.
15. Evaluate new technologies and trends in data analytics.
16. Other duties assigned as needed.

Critical Results:

1. Ensuring that all defined systems and devices, under your area of responsibility, are fully operational and available to the employees with very little scheduled downtime.

2. Confidentiality and security are maintained regarding information systems assets.

3. Managing operating plans, priorities, projects, and other goals to ensure they are executed in a timely, efficient, and productive manner.

4. Maintaining agreements according to preset timelines for report requests, task assignments and project work; including keeping current with employee requests.

5. That all security and non-security upgrades/updates/patches to defined systems are thoroughly tested and implemented in a timely manner.

6. All activities are efficiently conducted, generally error free, and are completed following the appropriate policies, procedures, operational controls, and compliance controls.

7. Losses, errors, and risks are controlled and mitigated by adhering to all applicable policies and procedures.

8. Provide callback and after-hour support.

Specialized or Technical Knowledge and Skills:

1. Bachelor’s Degree in Computer Science, Information Systems, or related field or proven equivalent work experience.

2. Minimum of 2-4+ years professional experience.

3. Advanced knowledge in Structured Query Language.

4. Knowledge of data modeling and data warehousing.

5. Experience working in a team-oriented, collaborative environment.

6. Strong time management skills in technical environments and project management.

7. Strong organizational skills, attention to detail and highly motivated.

8. Excellent written and verbal communication skills.

9. Ability to learn new technology and skills quickly.

10. Valid driver’s license and ability to operate a motor vehicle.

1. Behavioral Competencies: Behavioral competencies are the skills and personal characteristics that an individual should possess in order to be successful in this position.

1. Core Competencies: Core competencies are consistent for all positions across the organization and are aligned with WEOKIE’s core values.
   a. Member Focus (internal and external): Builds member confidence, is committed to increasing member satisfaction, sets achievable member expectations, assumes responsibility for solving member problems, ensures commitments to members are met, solicits opinions and ideas from members, responds to internal members.

b. Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.

c. Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad

1. Job Specific Competencies: The position requires a well-rounded and level-headed individual who is able to maintain composure in a variety of situations. The following stand out among a long list of behavioral competencies for this position:

a. Job Knowledge: Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues.

b. Decision Making/Judgement: Recognized problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root causes of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others.

c. Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, handles information flow.

d. Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.

e. Interpersonal Skills: Has good listening skills, builds strong relationships, is flexible/open-minded, negotiates effectively, solicits performance feedback and handles constructive criticism.

1. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include color vision, peripheral vision, depth perception and ability to adjust focus.

1. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The worker is not substantially exposed to adverse environmental conditions. The noise level in the work environment is usually moderate.

EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

WEOKIE does not and shall not discriminate on the basis of Protected Status, marital status, and political belief or any other status or condition protected by applicable federal and/or state law. Bona fide occupational qualifications will be applied impartially. These activities include, but are not limited to, hiring of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all our members, our staff, clients, volunteers, subcontractors, vendors, and clients.

Equal Opportunity Employer, including disability/protected veterans

PI240629997

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