Manage & communicate payroll-related deadlines and processes with relevant managers and employees for both USA and Canada.
Collaborate with internal and external stakeholders to ensure all payroll-related changes and inputs are collected and implemented accurately and on time (ex: raises, bonuses, stipend payments, timesheet completion, benefits changes, unpaid time, retirement, etc.)
Respond to payroll, benefits enrollment, and retirement inquiries from employees, managers, and external stakeholders with urgency and empathy
Review & respond to employees' reimbursement requests, ensuring that all requests adhere to reimbursement policy
Accurately implement wage garnishments and other required deductions, and send necessary notifications to the affected employees in a timely manner
Ensure accuracy of staff compensation through strong attention to detail and effective collaboration with managers
Submit payroll-related reporting to external benefits vendors.
Compensation Accuracy
Ensure all staff are paid a fair and equitable wage in compliance with our policies and local, state, and federal regulations
Ensure accuracy of staff compensation through strong attention to detail and effective collaboration with managers
Regularly audit and report out staff compensation to ensure compensation structures are fair and consistent
Adjust compensation due to raises, bonuses and role changes
Ensure end of year tax forms are accurate and distributed to current and former employees
Respond to employee inquiries regarding pay clarifications or corrections
Benefits Administration
Execute new hire benefits enrollment, annual open enrollment, and special enrollment events
Ensure employee benefits elections are reflected accurately in all systems and reports
Support benefit administration, including employee benefit changes, reporting to carriers, and billing needs
Compliance & Data Reporting
Ensure organization-wide compliance with policies related to compensation and local, state, and federal wage & labor regulations
Complete required external compliance reporting, including EEO, audit requests, etc
Fulfill internal or external data requests, such as worker's compensation income reporting and income verification requests, thoroughly and in a timely manner while maintaining appropriate confidentiality
Ensure end of year tax forms are accurate and distributed to current and former employees
Professional Responsibilities
Meet professional obligations including and not limited to meeting deadlines and honoring schedules.
Collaborate with colleagues and seek feedback in the spirit of continuous improvement.
Reflect on professional practices to meet individual professional development goals.
Actively participate in professional development and department meetings.
Share candid, solutions-oriented feedback with peers and leadership on a regular basis.
Maintain strong attendance each day and be on time to all responsibilities