Devereux Advanced Behavioral Health (https://www.devereux.org) changes lives - by unlocking and nurturing human potential for people living with emotional, behavioral, or cognitive differences. In 1912, a young Philadelphia teacher named Helena Trafford Devereux became discouraged as she saw, firsthand, that children with special needs were underserved by the public education system. Believing she could do better; she began teaching some of these children in her own home. She strongly believed that children, regardless of the level of their disabilities, could learn and achieve personal growth in an environment tailored to their needs. Today, Devereux's core values are Compassion, Knowledge, Collaboration, Dedication, Learning, and Progress. Devereux has embraced a Servant Leadership philosophy to create an enhanced work environment where employees feel empowered to voice ideas that will benefit the individuals and families we serve, along with staff, external partners, and their overall organization. They are currently seeking a Director of Operations for immediate hiring, reporting to the Executive Director, and based in Santa Barbara, California.
Position Scope
The Director of Operations is the number two position in the Devereux California operation and must have a deep understanding of the behavioral health field. They have likely worked at one of the California Regional Centers, has a Developmental Disability Services background and/or has behavioral health/social services experience. They have at least a general understanding of federal and state regulations and funding systems. They will have overall supervision and oversight of Devereux's Programs and have been in a similar program management role in the past. They will have critical decision-making skills, a strong financial background and have excellent organization and communication skills. Importantly, they will be responsible for developing new programs to expand Devereux's service offerings to the California community. S/he will be an excellent supervisor, driven to grow and learn, think operationally, accountable for results, flexible to the "needs of the day", and has a heart for Devereux's Mission to maximize human potential, individuality, growth, self-realization, and independence. A true Servant Leader, s/he assists in creating systems that allow Center leadership to develop programs, service, and standards to meet the current and anticipated needs of internal and external customers, including individuals served, families, and funding, licensing, and other regulatory agencies. They function as the Center's Executive leader in the absence of the Executive Director.
Key Accountabilities
Ensuring the executional excellence of the Center's day-to-day Programs and Services.
Skillfully develops and manages local external agency relationships.
Works through system related problems and is accountable for positive outcomes.
Driving new Program development including same and new lines of service offerings.
Capable of understanding the financial structure of all services to drive KPI's to achieve fiscal goals.
Ensuring that all Program participants are always safe and secure in their environment.
Being a true Servant Leader in the organization-always seen as in the service for others.
Keeping the "Trains Running" with always keeping an eye towards operational improvement.
Excellent communication skills driving positive outcomes with all constituents.
Setting clear performance expectations with staff, providing coaching, and using prompts, modeling, praise, and recognition to promote effective performance.
Developing performance improvement and/or development plans and ensuring their successful implementation.
Exhibiting effective conflict resolution skills and directing team in a fair and supportive manner.
Demonstrating that human resources policies, procedures, and practices are consistently applied.
Required Characteristics, Qualifications, and Motivations
Minimum 5 to 7 years of experience in a senior level management role, preferably as a Director of Operations, Assistant Executive Director or Executive Director, within abehavioral health environment is required.
Master's Degree in Health Care, Human Services, Education, Psychology, Social Work, Public Health, or Finance/Business Administration is recommended.
Experience with one or more Regional Centers, state regulatory agencies, or Provider agency at the Director level is required.
Strong administrative, programmatic, and operational experience in a community-based treatment environment.
Proficient computer skills, mastery of Microsoft Office Applications, experience with data collection/analyzing platforms.
Strong organizational and excellent oral and written communication skills.
Good working knowledge of the importance of having diversity in the workplace.
Highly independent and must demonstrate significant digression to act within policy but be able to make decisions to go beyond standard operating procedures.
Reporting Relationships, Travel, Benefits and Location
The Director of Operations has three direct Program Director reports, oversees total staff of 170 and reports directly to the Executive Director. Up to 25% travel is required for both service work and ongoing training. The company offers a competitive compensation package with benefits. The assignment location is at the Center's offices in Goleta, nearby beautiful Santa Barbara, CA.
For Further Information:
Mr. Brandt A. Handley
Managing Director
Resource Options International, Inc.
T: 805.455.2702
E: Brandt@Go4ROI.com
Resource Options International, Inc. or ROI Executive Search is a boutique, retained executive search, coaching and organizational development firm that enables middle market companies to recognize, recruit and retain key talent at the CXO, VP and Director levels. We are industry and discipline agnostic as we recognize that the talent management needs, and requirements of our middle market clients have much more in common than their industry sector or functional differences. ROI is headquartered in North Palm Beach Florida with offices in California and Connecticut. Learn more at www.Go4ROI.com.