Warehouse - Customer Service Specialist at Hajoca Corporation in Santa Rosa, California

Job Description:

Do you want to be apart of a growing, private company? Do you want to take the next step, and have an increased responsibility and higher earning potential over a traditional warehouse position?

If so, Buttes Supply, a division of Hajoca Corporation, would like you to join our team as a Warehouse - Customer Service Specialist in the Santa Rosa, CA area, to work at a top customer site 6AM - 3:30PM. The position is listed at $25-$35, which includes the base pay + annual profit sharing. Hajoca also provides a pension, access to a 401k, and full medical/dental/vision.

Our team at Buttes has been servicing the Sacramento community for 30years offering the very best in plumbing, industrial, heating and air supplies. And now with expansion to the North Bay, along with over 470 locations in the company, Hajoca Corp. has been servicing the nation since 1858! We are the nation's largest privately held wholesale distributor of said products. Emphasis on the private, because there are no share holders or corporate decision makers here. We are empowered to create our own business model, and set our own goals, in our market.

A Warehouse - Customer Service Specialist is an individual contributor that spends most or all of their time at a customer site. Performs the physical tasks involved in transferring, storing, pulling, and staging of products and equipment. Responsible for safety of the public while operating company vehicles and equipment. Follows ours and the customer's guidelines. Works in a fast paced environment, servicing 80+ customer employees. Communicates in-person and online with the employee base daily, to assure the customer is successful in their trade. Carries themselves professionally at all times to represent our company well. This position would work along side another teammate who has several years experience, but the goal would be to develop you into the lead role over time.

Essential Job Duties and Responsibilities:

• Unloads, receives and puts away incoming product and equipment; checks for damage and for discrepancies.
• Accurately sorts, labels, moves and stores items; places material or items on racks, shelves, or in bins according to predetermined sequence of product codes; arranges storage to optimize crib space.
• Stages product and equipment for site employees; documents and maintains accurate records for invoicing.
• Utilize a barcode scanner and/or online system to invoice, correct inventory counts and/or location maintenance.
• Requests requisitions to replenish inventory.
• Recommends changes to the customer inventory levels based on usage.
• Maintains awareness of min/max, reorder point/quantity and reports observations back to management.
• Assist in the inventory (cycle) counts on consigned customer sites.
• Communicate order details to a large amount of technicians on a daily basis, in-person and online.

Job Qualifications:

Education requirement: High School diploma (GED) and a minimum of 1 year of relevant warehouse experience. Relevant experience should include:

• Valid driver's license
• Demonstrated ability to get the job done correctly and in a timely manner.
• Possess a proactive and positive team approach to problem resolution.
• Must have the ability to establish strong working relationships with customers, co-workers and management
• Customer service experience preferred.
• VMI experience preferred.
• Knowledge of Plumbing and/or HVAC preferred.
• Ability to represent company in a professional manner.

Work Environment & Physical Demands:

Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position.

• Supply chain and process improvement experience preferred
• Required to properly operate and control a motor vehicle and/or forklift; specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Sitting, standing, walking, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying multiple times per shift, fingering, talking, hearing, and seeing.
• May be required to lift and carry up to 50 pounds; must have the ability to handle physical inventory that requires hand dexterity. Pallet jack, dolly and carts are provided to assist.
• May work in extreme hot or cold environments; various facilities may have dusty conditions.

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The benefits of working with us:

Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:

Full-time benefits (for team members working 30 or more hours per week):

• Medical, dental, vision, and prescription coverage
• Accident and Hospital Indemnity coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare and dependent care
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)

Full-time and part-time benefits:

• 401(k)
• Retirement cash account with company contributions
• Targeted training programs focused on your personal and professional growth

*Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement.

EEOC Statement

Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.

We are a drug free workplace. Employment is contingent upon pre-employment drug screening, subject to any federal, state and local laws.

Other details

• Pay Type Hourly
• Min Hiring Rate $25.00
• Max Hiring Rate $35.00

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• Santa Rosa, CA, USA

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