National Sales Coordinator- Service at ThyssenKrupp Elevator Corporation in Atlanta, Georgia

Job Description:

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TK Elevator is currently seeking an experienced National Sales Coordinator- Service in Atlanta, GA.

Responsible for coordinating and supporting the National Account Managers.

ESSENTIAL JOB FUNCTIONS:

• Support to the National Account Managers and provide exceptional customer service to client base.


• Support sales growth by researching potential customers and assisting with implementation of strategies to obtain new business


• Provide administrative support such as gathering data for revenue monthly reports, managing growth report and coordinating field surveys of customer's equipment for RFPs


• Compile bid documents for RFP's


• Work with the legal team to obtain COIs for customers.


• Prepare contracts, addendums, riders, spreadsheets, proposals, extensive use of Excel


• Manage current client portfolios by entering and maintaining client information in the web-based computer application


• Resolve calls from customers for service requests, contract scope inquiries, billing issues and escalated matters


• Responsible for coordinating National Accounts contract rollouts


• Responsible for daily communication with member of the thyssenkrupp field organization: Branch Managers, Sales Representatives, and Accounts Receivable personnel


• Ability to assess a situation and make an educated decision based on the facts and information that surrounds the situation.

• High school diploma or GED is required


• Bachelor's degree or equivalent hours of college-level coursework plus professional experience is preferred


• 2-4 years' experience with customer service, sales and office administration necessary.


• CRM systems experience


• Strong customer service focus


• Excellent communication skills, both written and verbal


• A cultivated attention to detail


• Strong computer skills


• Strong Microsoft Excel and PowerPoint abilities


• Background in facilitating large scale projects involving a multitude of people and documentation


• Experience with facilities management

• High school diploma or GED is required


• Bachelor's degree or equivalent hours of college-level coursework plus professional experience is preferred


• 2-4 years' experience with customer service, sales and office administration necessary.


• CRM systems experience


• Strong customer service focus


• Excellent communication skills, both written and verbal


• A cultivated attention to detail


• Strong computer skills


• Strong Microsoft Excel and PowerPoint abilities


• Background in facilitating large scale projects involving a multitude of people and documentation


• Experience with facilities management

TK Elevator is currently seeking an experienced National Sales Coordinator- Service in Atlanta, GA.

Responsible for coordinating and supporting the National Account Managers.

ESSENTIAL JOB FUNCTIONS:

• Support to the National Account Managers and provide exceptional customer service to client base.


• Support sales growth by researching potential customers and assisting with implementation of strategies to obtain new business


• Provide administrative support such as gathering data for revenue monthly reports, managing growth report and coordinating field surveys of customer's equipment for RFPs


• Compile bid documents for RFP's


• Work with the legal team to obtain COIs for customers.


• Prepare contracts, addendums, riders, spreadsheets, proposals, extensive use of Excel


• Manage current client portfolios by entering and maintaining client information in the web-based computer application


• Resolve calls from customers for service requests, contract scope inquiries, billing issues and escalated matters


• Responsible for coordinating National Accounts contract rollouts


• Responsible for daily communication with member of the thyssenkrupp field organization: Branch Managers, Sales Representatives, and Accounts Receivable personnel


• Ability to assess a situation and make an educated decision based on the facts and information that surrounds the situation.